How to add an admin from another team to manage your team

A Dropbox Business team can add an admin from another team to manage their own team. The new admin then becomes a "multi-team admin". The new admin, or "multi-team admin", will have all the capabilities of an admin from your own team, except:

  • They can’t access the Billing or Help pages in the Admin console
  • They can’t sign in to a team member’s account

Want to give admin permissions to someone on your own team instead? Learn how.

How to add (or remove) an admin from another team

If you’re a team admin, you can send an admin request to someone on another team. To do so:

  1. Sign in to dropbox.com with your admin credentials.
  2. Click Admin console in the left-side column.
  3. Click Settings.
  4. Click Trusted teams.
  5. Click Add a team.
  6. Under Add a team admin from the trusted team, enter the email address of the admin you’d like to add.
  7. Click Allow the trusted team to access my admin console.
  8. Click Continue.
  9. Accept the terms by checking the box.
  10. Click Send request.

The other admin will receive a notification in their email sending them to the Trusted teams page where they can accept the request.

To remove the admin from your team, go to the Trusted teams page and click Revoke access next to their team name.

How to add (or remove) yourself as an admin for another team

For security purposes, you can’t add yourself as an admin for another team. Contact the other team’s admin and ask them to follow the steps to add you. 

If you’d like to remove yourself from being another team’s admin:

  1. Sign in to the other team’s admin console.
  2. Click Settings.
  3. Click Trusted teams.
  4. Next to the team you’d like to remove yourself from, click Remove team.
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