How to calculate tax on Dropbox subscriptions

Updated Mar 22, 2024
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The information in this article applies to all Dropbox customers unless otherwise specified.

You may have to pay tax on your Dropbox subscription, depending on the billing zip code or country associated with your account. 
 

If you’re within a jurisdiction where you’re required to pay taxes, you’ll see the tax as a line item on your billing invoices and receipts.

How to calculate tax prior to purchase

You don’t need to type in payment details to view your estimated tax.

To view your estimated tax:

  1. For Plus, Family, Professional, and Essentials accounts, visit this page. For Standard, Business, Advanced, and Business Plus accounts, visit this page.
  2. Select the plan you’re thinking about purchasing.
  3. Scroll to the bottom, select your country, and type in your zip code. 
  4. The price will automatically adjust, and you’ll find a tax estimate under Order summary.
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Note: If you’re located in the EU (European Union) or Switzerland, Dropbox prices may include tax.

How to view tax for a current subscription

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Note: This only applies to teams paying by credit card, PayPal, or direct debit. If your team pays by manual invoicing and is tax eligible, you can view tax for a current subscription on the invoice that was sent to the email address listed as your team’s billing contact.

To see how much tax you’re charged currently:

  1. Log in to dropbox.com.
  2. Click Admin console in the left sidebar.
  3. Click Billing.
  4. Click the Billing information tab.
  5. Click Invoice next to your most recent transaction.

To see how much tax you’re charged currently:

  1. Log in to dropbox.com.
  2. Click your avatar (profile picture or initials) in the upper right corner. 
  3. Click Manage account.
  4. Click Billing in the left sidebar.
  5. Under the Billing history section, click the (ellipsis) next to your most recent transaction.
  6. Choose Invoice or Receipt.

Does Dropbox offer tax exemptions?

Some non profit and educational institutions can receive tax exemptions on Dropbox team subscriptions. If you’re an admin for a Dropbox team account, contact support to see what your options are.
 

If your business is registered for VAT or GST, you can add your VAT ID or GST ID number to your Dropbox account at any time.
 

Tax on Dropbox by location

Tax rates change frequently. Visit this page to see how much tax you’ll be charged.

Country or region

Tax type

Armenia

Value-Added Tax (VAT)

Australia

Goods and Services Tax (GST)

Bahamas

Value-Added Tax (VAT)

Bahrain

Value-Added Tax (VAT)

Barbados

Value-Added Tax (VAT)

Bangladesh

Value-Added Tax (VAT)

Belarus

Value-Added Tax (VAT)

Cambodia

Value-Added Tax (VAT)

Canada - Alberta

Goods and Services Tax (GST)

Canada - British Columbia

Goods and Services Tax (GST) Provincial Sales Tax (PST)

Canada - Labrador

Harmonized Sales Tax (HST)

Canada - Manitoba

Goods and Services Tax (GST)

Canada - Newfoundland

Harmonized Sales Tax (HST)

Canada - New Brunswick

Harmonized Sales Tax (HST)

Canada - Northwest Territories

Goods and Services Tax (GST)

Canada - Nova Scotia

Harmonized Sales Tax (HST)

Canada - Nunavut

Goods and Services Tax (GST)

Canada - Ontario

Harmonized Sales Tax (HST)

Canada - Prince Edward Island

Harmonized Sales Tax (HST)

Canada - Quebec

Goods and Services Tax (GST) Quebec Sales Tax (QST)

Canada - Saskatchewan

Provincial Sales Tax

Canada - Yukon

Goods and Services Tax (GST)

Chile

Value-Added Tax (VAT)

Egypt

Goods and Services Tax (GST)

European Economic Area

Value-Added Tax (VAT)

Georgia

Value-Added Tax (VAT)

Iceland

Value-Added Tax (VAT)

India

Value-Added Tax (VAT)

Indonesia

Goods and Services Tax (GST)

Japan

Consumption tax

Kazakhstan

Value-Added Tax (VAT)

Kenya

Value-Added Tax (VAT)

Liechtenstein

Value-Added Tax (VAT)

Malaysia

Value-Added Tax (VAT)

Moldova

Value-Added Tax (VAT)

New Zealand

Goods and Services Tax (GST)

Oman

Value-Added Tax (VAT)

Russian Federation

Value-Added Tax (VAT)

Saudi Arabia

Value-Added Tax (VAT)

Singapore

Goods and Services Tax (GST)

South Africa

Value-Added Tax (VAT)

South Korea

Value-Added Tax (VAT)

Taiwan

Value-Added Tax (VAT)

Thailand

Value-Added Tax (VAT)

Turkey

Value-Added Tax (VAT)

Ukraine

Value-Added Tax (VAT)

United Arab Emirates

Value-Added Tax (VAT)

United States (where applicable)

Sales tax

United States - Kentucky

Sales and Use Tax (SUT)

Zimbabwe

Value-Added Tax (VAT)

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