How to calculate tax on Dropbox subscriptions

You may have to pay tax on your Dropbox subscription, depending on the billing zip code or country associated with your account. 

If you’re within a jurisdiction where you’re required to pay taxes, you’ll see the tax as a line item on your billing invoices and receipts.

How to calculate tax prior to purchase

You don’t need to type in payment details to view your estimated tax. To view your estimate:

  1. Visit this page for Business accounts or this page for Plus or Professional accounts. 
  2. Select the plan you’re thinking about purchasing. 
  3. Scroll to the bottom, select your country, and type in your zip code. 
  4. The price will automatically adjust, and you’ll be able to see a tax estimate under Order summary. 

Note: If you’re located in the EU or Switzerland, Dropbox prices include tax.

How to view tax for a current subscription

Dropbox Business team admins

To see how much tax you’re charged currently:

  1. Sign in to dropbox.com.
  2. Click the Admin Console on the left side.
  3. Click Billing.
  4. Click the Billing information tab.
  5. Click Receipt next to your most recent transaction.

Dropbox Plus and Professional users

To see how much tax you’re charged currently:

  1. Sign in to dropbox.com.
  2. Click your profile picture or grey circle in the upper right corner. 
  3. Click Settings.
  4. Click the Billing tab.
  5. Under the Billing history section, click Receipt next to your most recent transaction.

Does Dropbox offer tax exemptions?

Some non-profit or educational institutions can receive tax exemptions on Dropbox Business subscriptions. If you’re a Business team admin, contact support to see what your options are.

A Dropbox Business team can add an admin from another team to manage their own team. The new admin then becomes a "multi-team admin". The new admin, or "multi-team admin", will have all the capabilities of an admin from your own team, except:

  • They can’t access the Billing or Help pages in the Admin console
  • They can’t sign in to a team member’s account

Want to give admin permissions to someone on your own team instead? Learn how.

How to add (or remove) an admin from another team

If you’re a team admin, you can send an admin request to someone on another team. To do so:

  1. Sign in to dropbox.com with your admin credentials.
  2. Click Admin console in the left-side column.
  3. Click Settings.
  4. Click Trusted teams.
  5. Click Add a team.
  6. Under Add a team admin from the trusted team, enter the email address of the admin you’d like to add.
  7. Click Allow the trusted team to access my admin console.
  8. Click Continue.
  9. Accept the terms by checking the box.
  10. Click Send request.

The other admin will receive a notification in their email sending them to the Trusted teams page where they can accept the request.

To remove the admin from your team, go to the Trusted teams page and click Revoke access next to their team name.

How to add (or remove) yourself as an admin for another team

For security purposes, you can’t add yourself as an admin for another team. Contact the other team’s admin and ask them to follow the steps to add you. 

If you’d like to remove yourself from being another team’s admin:

  1. Sign in to the other team’s admin console.
  2. Click Settings.
  3. Click Trusted teams.
  4. Next to the team you’d like to remove yourself from, click Remove team.

Tax on Dropbox by country

Tax rates change frequently. Visit this page to see how much tax you’ll be charged.

Country or region

Tax type

Who does it affect?

European Economic Area

Value-Added Tax (VAT)

Dropbox Plus, Professional, Business, and Enterprise accounts

South Africa

Value-Added Tax (VAT)

Dropbox Plus, Professional, Business, and Enterprise accounts

Japan

Consumption tax

Dropbox Plus, Professional, and Business accounts

New Zealand

Goods and Services Tax (GST)

Dropbox Plus and Profesional accounts

Australia

Goods and Services Tax (GST)

Dropbox Plus and Professional accounts

Taiwan

Value-Added Tax (VAT)

Dropbox Plus and Professional accounts

United States (where applicable)

Sales tax

Dropbox Plus, Professional, and Business accounts

Iceland

Value-Added Tax (VAT)

Dropbox Plus and Professional

South Korea

Value-Added Tax (VAT)

Dropbox Plus and Professional

Quebec

Value-Added Tax (VAT)

Dropbox Plus and Professional

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