How to calculate tax on Dropbox subscriptions

You may have to pay tax on your Dropbox subscription, depending on the billing zip code or country associated with your account. 

If you’re within a jurisdiction where you’re required to pay taxes, you’ll see the tax as a line item on your billing invoices and receipts.

How to calculate tax prior to purchase

You don’t need to type in payment details to view your estimated tax. To view your estimate:

  1. Visit this page for Business accounts or this page for Plus, Family, or Professional accounts. 
  2. Select the plan you’re thinking about purchasing. 
  3. Scroll to the bottom, select your country, and type in your zip code. 
  4. The price will automatically adjust, and you’ll be able to see a tax estimate under Order summary. 

Note: If you’re located in the EU or Switzerland, Dropbox prices include tax.

How to view tax for a current subscription

Dropbox Business team admins

To see how much tax you’re charged currently:

  1. Sign in to dropbox.com.
  2. Click the Admin Console on the left side.
  3. Click Billing.
  4. Click the Billing information tab.
  5. Click Receipt next to your most recent transaction.

Dropbox Plus, Family, and Professional users

To see how much tax you’re charged currently:

  1. Sign in to dropbox.com.
  2. Click your avatar (profile picture or initials) in the upper right corner. 
  3. Click Settings.
  4. Click the Billing tab.
  5. Under the Billing history section, click Receipt next to your most recent transaction.

Does Dropbox offer tax exemptions?

Some non-profit or educational institutions can receive tax exemptions on Dropbox Business subscriptions. If you’re a Business team admin, contact support to see what your options are.

If your business is registered for VAT or GST, you can add your VAT ID or GST ID number to your Dropbox account at any time.

Tax on Dropbox by country

Tax rates change frequently. Visit this page to see how much tax you’ll be charged.

Country or region

Tax type

Who does it affect?

Australia

Goods and Services Tax (GST)

Dropbox Plus, Family, Professional, and Business

Canada*

Value-Added Tax (VAT)

Dropbox Plus, Family, and Professional

Chile

Value-Added Tax (VAT)

Dropbox Plus, Family, Professional, and Business

European Economic Area

Value-Added Tax (VAT)

Dropbox Plus, Family, Professional, Business, and Enterprise

Iceland

Value-Added Tax (VAT)

Dropbox Plus, Family, Professional, and Business

India

Value-Added Tax (VAT)

Dropbox Plus, Family, Professional, and Business

Indonesia

Goods and Services Tax (GST)

Dropbox Plus, Family, Professional, Business, and Enterprise

Japan

Consumption tax

Dropbox Plus, Family, Professional, and Business

New Zealand

Goods and Services Tax (GST)

Dropbox Plus, Family, Professional, and Business

Saudi Arabia

Value-Added Tax (VAT)

Dropbox Plus, Family, Professional, and Business

Singapore

Goods and Services Tax (GST)

Dropbox Plus, Family, Professional, Business, and Enterprise

South Africa

Value-Added Tax (VAT)

Dropbox Plus, Family, Professional, Business, and Enterprise

South Korea

Value-Added Tax (VAT)

Dropbox Plus, Family, Professional, and Business

Taiwan

Value-Added Tax (VAT)

Dropbox Plus, Family, and Professional

United States (where applicable)

Sales tax

Dropbox Plus, Family, and Professional

*Charges dependent on your province’s tax legislation.
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