How to redeem the HP + Dropbox 25 GB promotion

If you’ve recently purchased a HP consumer computer or Android tablet, you may be eligible for an additional 25 GB of Dropbox storage space.

To redeem this promotion:

  1. Click or tap the Dropbox icon in your task bar to install Dropbox on your eligible HP computer. 
    • You should see a window similar to the following:
HP Webflow 1
  1. Sign up for a Dropbox account by filling out the details on this page. If you already have a Dropbox account, click sign in.
  2. Complete at least 5 steps of our Get Started guide within 90 days of connecting your eligible HP device to your Dropbox account.

Learn what happens after your storage space promotion expires.

Frequently asked questions

How long is the promotion valid for, and can I get the promotion on my existing Dropbox account?

The answer to these questions is dependent on when you purchased your HP device. See the table below for more information.

Purchase date

Space

Duration

Existing or new user?

Purchased before October 23, 2015 25 GB 6 months New or existing Dropbox users
Purchased after October 23, 2015 and before December 1, 2016 25 GB 12 months New or existing Dropbox users
Purchased after December 1, 2016 25 GB 12 months New Dropbox users only

If I purchased multiple promotion-eligible devices, can I redeem the same offer multiple times?

No. Each Dropbox account can only redeem the same type of deal once.

Can I transfer my promotional space to another Dropbox account?

No, the promotional space is not transferable once it has been redeemed.

Can I get the promotion on a refurbished or used device?

No. The promotional space is only available to the original buyer of the eligible device.

Why am I not eligible to redeem the promotional space?

There may be a variety of reasons you're not eligible to redeem the promotional space:

  • You're only eligible to redeem the same type of promotional deal once. For example, you can't redeem the HP promotion more than once, even if you buy multiple eligible HP devices.
  • The Dropbox app was not pre-loaded on your device.
  • You bought your device pre-owned or refurbished, and the previous owner redeemed the promotion associated with the device. Each device can only earn promotional space once.
  • Your device may not be eligible for the promotion due to some country and retailer exclusions.
  • You signed in to an existing account. Promotional space for devices purchased after December 1, 2016, is availble for new Dropbox accounts only.

Terms for the Dropbox promotion for HP devices

For HP PCs and tablets that have the Dropbox application pre-loaded, the promotion is available to the first user who (a) meets the criteria defined in the table below, and (b) completes Dropbox's "Get Started" guide within 90 days of connecting your eligible HP device to your Dropbox account. The promotion is for a single Dropbox personal plan account to receive additional storage space for a fixed period of time (exact amount and duration shown in the table below) in addition to the storage space Dropbox offers to users with free accounts. Each user is only eligible for one promotion of this type for a single account. The promotion may not be available to users who have previously received a Dropbox promotion through the purchase of a non-HP device. When the promotional period ends, the promotional space added to the user's Dropbox service will be automatically removed. Use of Dropbox is subject to the Dropbox Terms of Service, Privacy Policy, and other terms. Promotion not available in China, Cuba, Iran, North Korea, Sudan, Syria, the region of Crimea, or any other country or region prohibited by law.

How helpful was this article?

We’re sorry to hear that.
Let us know how we can improve:

Thanks for your feedback!
Let us know how this article helped:

Thanks for your feedback!