How to redeem the HP + Dropbox promotional offer

Updated Nov 01, 2023

If you’ve recently purchased a HP consumer computer or Android tablet, you may be eligible for an additional 100 GB of Dropbox storage space. To redeem this promotion:

  1. Click or tap the Dropbox icon in your task bar to install Dropbox on your eligible HP computer.
  2. Sign up for a Dropbox account by filling out the details on this page. If you already have a Dropbox account, click sign in.
  3. Follow the steps to redeem the space on your account.

Learn what happens after your storage space promotion expires.

Frequently asked questions about the HP + Dropbox promotional offer

How long is the promotion valid for, and can I get the promotion on my existing Dropbox account?

The answer to these questions is dependent on when you purchased your HP device.


If you purchased your HP device on or after September 1, 2020:

  • Space: 100 GB
  • Duration: 12 months
  • Availability: New or existing Dropbox users

If you purchased your HP device after October 23, 2015 but before September 1, 2020:

  • Space: 25 GB
  • Duration: 12 months
  • Availability: New or existing Dropbox users

If you purchased your HP device before October 23, 2015:

  • Space: 25 GB
  • Duration: 6 months
  • Availability: New or existing Dropbox users

If I purchased multiple promotion-eligible devices, can I redeem the same offer multiple times?

No. Each Dropbox account can only redeem the same type of deal once.

Can I transfer my promotional space to another Dropbox account?

No, the promotional space is not transferable once it has been redeemed.

Can I get the promotion on a refurbished or used device?

No. The promotional space is only available to the original buyer of the eligible device.

Why am I not eligible to redeem the promotional space?

There may be a variety of reasons you're not eligible to redeem the promotional space:

  • You're only eligible to redeem the same type of promotional deal once. For example, you can't redeem the HP promotion more than once, even if you buy multiple eligible HP devices.
  • The Dropbox app was not pre-loaded on your device.
  • You bought your device pre-owned or refurbished, and the previous owner redeemed the promotion associated with the device. Each device can only earn promotional space once.
  • Your device may not be eligible for the promotion due to some country and retailer exclusions.
  • Some HP promotions may only apply to new Dropbox users.

Terms for the Dropbox promotion for HP devices

For HP PCs and tablets that have the Dropbox application pre-loaded, the promotion is available to the first user who (a) meets the criteria defined in the table below, and (b) completes the redemption steps. The promotion is for a single Dropbox personal plan account to receive additional storage space for a fixed period of time (exact amount and duration shown in the table below) in addition to the storage space Dropbox offers to users with free accounts. Each user is only eligible for one promotion of this type for a single account. The promotion may not be available to users who have previously received a Dropbox promotion through the purchase of a non-HP device. When the promotional period ends, the promotional space added to the user's Dropbox service will be automatically removed. Use of Dropbox is subject to the Dropbox Terms of Service, Privacy Policy, and other terms. Promotion not available in China, Cuba, Iran, North Korea, Sudan, Syria, the region of Crimea, or any other country or region prohibited by law.

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