How to use Dropbox Transfer

Dropbox Transfer is a simple way to send files you don’t need to collaborate on. For example, you might use Dropbox Transfer to send a finished product or contract to a client. 

Dropbox Transfer gives transfer owners more control than sharing a folder because:

  • Transfer owners can see the number of times a transfer was viewed or downloaded
  • Files shared via a transfer won’t appear in the recipient’s Dropbox folder
  • Transfers automatically expire after 7 days
  • Recipients can’t edit files within a transfer

How to create a transfer

  1. Sign in to dropbox.com.
  2. Click Transfer.
  3. Click Create transfer.
  4. You can add files to your transfer one of three ways:
    • Click the plus icon
    • Drag and drop files from your computer
    • Click Add from Dropbox
  5. Click Next.
  6. Choose your expiration date using the dropdown menu.
    • Transfers are automatically set to expire after 7 days, but Professional, Business Advanced, Enterprise, and Education users have the option to set the transfer to expire in 7, 30, 60, or 90 days
  7. Click Next.
  8. Click Copy link or Send via email.

The size limit of a Dropbox Transfer depends on your plan type:

  • Basic: 100MB
  • Plus, Business Standard: 2GB
  • Professional, Business Advanced, Enterprise, Education: 100GB

How to delete a transfer

Deleting a transfer removes that transfer from your account and anyone with the link will be unable to view the files. To delete a transfer:

  1. Sign in to dropbox.com.
  2. Click Transfer.
  3. Click the ... (ellipsis) icon next to the transfer you want to delete.
  4. Click Delete.

Deleted transfers cannot be recovered.

How to see the number of times a transfer was viewed or downloaded

Transfer owners will receive an email notifying them when someone has downloaded their transfer. To see the number of times a transfer was viewed or downloaded:

  1. Sign in to dropbox.com.
  2. Click Transfer.
  3. See Visits and Downloads next to each transfer.

How to change the expiration date of a transfer

Expired transfers are no longer accessible to anyone with the link and can’t be resent. To change the expiration date after a transfer has been sent:

  1. Sign in to dropbox.com.
  2. Click Transfer.
  3. Click the transfer you want to change.
  4. Under Settings, click the arrow below Expiration and choose your desired expiration date.
  5. Click Save.

How to view expired transfers

If you are the transfer owner and would like to view an expired transfer:

  1. Sign in to dropbox.com.
  2. Click Transfer.
  3. Click the Expired tab.

Note: Basic users can't view expired transfers.

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