The Dropbox Replay Add-On

Updated Jul 19, 2024
person icon

This article describes a paid add-on available to customers on Dropbox Plus, Professional, Essentials, Standard, Business, Advanced, Business Plus, and Enterprise.

The Dropbox Replay Add-On offers premium features for Dropbox Replay, including due dates, password protection for shared links, a links page, video transcription and captions, large file transfers, and archiving to Dropbox.

Ready to review and approve video, image, audio, and PDF projects with your team? Try Dropbox Replay.

Features included

The Dropbox Replay Add-On includes all the features in Dropbox Replay, plus the following: 

  • Due datesSet due dates for each file for collaborators to give feedback in a timely manner and keep your projects on track.
  • Password-protected linksPassword-protect your shared links for all your files and projects.
  • Links pageManage all your shared links to files from one place.
  • Video transcription & captionsView auto-generated transcriptions and closed captions for videos.
  • Archive to DropboxArchive your work to Dropbox and keep your Replay workspace clutter-free.
  • Large file transfersIncrease the size limit of Dropbox Transfers to 250 GB.
  • Large file previewsView and comment on large file previews up to 150 GB in Dropbox Replay without having to download or open them in the original application. 
  • Lossless audioPlayback and experience better quality of your audio files in Dropbox Replay. 
  • Video version comparison: Review and compare two versions of the same video project in a side-by-side view.
  • Watermarking: Create a customized watermark onto image and video files and track the IP address, date, and time a viewer opens your file.
  • Project logos and banner colors: Create a customized logo and banner color for your projects, or choose a preset option.
highlighter icon

Note: Customized logos can be any image file that you can preview on Dropbox, and must be at least 80x80 pixels with a maximum size of 100 MB.

Dropbox Replay is turned on by default for all users, but it only offers limited access and limited file uploads to Replay:

  • Dropbox Basic: 4 files
  • Dropbox Plus: 4 files 
  • Dropbox Family: 4 files
  • Dropbox Pro: 4 files 
  • Dropbox Essentials: 10 files
  • Dropbox Business: 10 files
  • Dropbox Business Plus: 10 files
  • Dropbox Standard, Advanced, and Enterprise: 4 files

 

With the Replay Add-On, there’s no file creation or upload limit.

Buy or remove Replay Add-On for individuals 

To buy or remove the Dropbox Replay Add-On for your personal account:

  1. Log in to dropbox.com.
  2. Click your avatar (profile picture or initials) in the bottom left corner.
  3. Click Manage account.
  4. In the Add-ons section, click Add or Remove next to Replay Add-On.
    • Note: If you don’t see any add-ons, click View all add-ons to expand your choices.
  5. Click Confirm.

When you purchase the add-on, you’ll be charged at a prorated amount for the rest of your current billing period. At the start of your next billing period, you’ll be charged for the full amount of the add-on in addition to your subscription cost.

Buy or remove Replay Add-On for teams that pay by credit card

If your team’s payment method is credit card, you can buy or remove add-ons in the admin console.

highlighter icon

Note: If your team isn't paying by credit card, but you don't have a dedicated Account Manager, you’ll need to contact us directly. You may be eligible to purchase a minimum of 10 Replay Add-Ons for your team.

How to assign a Replay Add-On to a team member

To buy a new add-on for a team member:

  1. Log in to dropbox.com with your admin credentials.
  2. Click Admin console.
  3. Click Members in the left sidebar.
  4. Click No add-ons under Add-ons, next to the person you want to assign an add-on to.
  5. Click Add beside Replay in the pop-up that appears.
  6. Click Buy now.
    • Once assigned, No add-ons will change to Replay under Add-ons.

 

How to remove a Replay Add-On from a team member

To remove an add-on:

  1. Log in to dropbox.com with your admin credentials.
  2. Click Admin console.
  3. Click Members in the left sidebar.
  4. Click Replay under Add-ons, next to the person you want to remove the add-on from.
  5. Click Remove beside Replay in the pop-up that appears.
  6. Click Confirm.
    • Once removed, Replay will change to No add-ons under Add-ons.

highlighter icon

Note: You have the option to assign the add-on to another team member after removing it. If an add-on remains unassigned on your next renewal, it will be permanently removed.  

How to buy or remove Replay Add-Ons for multiple team members 

To add or remove add-ons for multiple team members:

  1. Log in to dropbox.com with your admin credentials.
  2. Click Admin console.
  3. Click Members in the left sidebar.
  4. Check the box beside Name, which will select all team members. Uncheck the box beside any members that you don’t want to include.
    • Click Add add-ons to add multiple team members, then click Confirm
    • Click Remove add-ons to remove multiple team members, then click Confirm

How to request a Replay Add-On from your team admin 

If you’re a member of a team and want to be assigned a Replay Add-On, you can request one from your team admin.

  1. Go to dropbox.com/replay.
  2. Scroll down and click Buy the Replay Add-On.
    • You’ll be asked to log in to your Dropbox account to send the request. 
  3. Click Request add-on.

You’ll see a notification that says the request was sent. You’ll get an email if it’s approved. 

highlighter icon

Note: Admins will receive a notification via email, in their Dropbox account notifications, in the admin console Dashboard, and in the admin console Members page.

How to cancel Replay Add-Ons

Replay Add-Ons will automatically be canceled if they remain unassigned at the end of a billing period. This avoids any unnecessary billing of teams.

For example, if a team member with an add-on leaves the team but their add-on isn’t assigned to another team member, this add-on will be cancelled when you renew.
 

Find answers to frequently-asked questions about the Dropbox Replay Add-On.

 

Buy or remove Replay Add-On for teams with an Account Manager

If your team has a dedicated account manager, you’ll need to contact Dropbox directly to buy Replay Add-Ons for your team. Your team must buy a minimum of 10 add-ons, but you don’t need to buy them for the entire team.
 

Once you’ve purchased the add-ons, team admins can assign or remove them in the admin console.
 

How to assign or remove an add-on

To assign an add-on to an individual team member: 

  1. Log in to dropbox.com with your admin credentials.
  2. Click Admin console.
  3. Click Members in the left sidebar.
  4. Under Add-ons, locate the name of the person who needs an add-on assigned or removed.
    • Click No add-ons if you’d like to assign.
    • Click Replay add-on if you’d like to remove.
  5. Click Add or Remove next to Replay Add-On in the pop-up that appears.
  6. Click Confirm.
highlighter icon

Notes

  • You’ll see your team’s total number of unassigned add-ons beneath Replay Add-On in the pop-up.
  • Once removed, Replay will change to No add-ons under Add-ons.

How to assign or remove multiple add-ons 

To assign or remove add-ons for multiple team members at once:

  1. Log in to dropbox.com with your admin credentials.
  2. Click Admin console.
  3. Click Members in the left sidebar.
  4. Check the box beside the people who need add-ons assigned or removed.
    • Hover over someone’s name to make the checkboxes appear.
  5. Click Add add-ons or Remove add-ons, depending on what you’d like to do.
  6. Click Add or Remove beside Replay Add-On in the pop-up that appears.
  7. Click Confirm.
highlighter icon

Notes

  • To assign or remove add-ons for your entire team, check the box beside Name, then follow the steps above.
  • To assign or remove add-ons by group, click the dropdown beside Group, select the group you want, then follow the steps above.

Was this article helpful?

We’re sorry to hear that.
Let us know how we can improve.

Thanks for your feedback!
Let us know how this article helped.

Thanks for your feedback!

Community answers

Other ways to get help