The Dropbox Replay Add-On

Updated May 14, 2024
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This article describes a paid add-on available to customers on Dropbox Plus, Professional, Essentials, Standard, Business, Advanced, Business Plus, and Enterprise.

The Dropbox Replay Add-On offers premium features for Dropbox Replay, including due dates, password protection for shared links, a links page, video transcription and captions, large file transfers, and archiving to Dropbox.

Ready to review and approve video, image, audio, and PDF projects with your team? Try Dropbox Replay.

Features included

The Dropbox Replay Add-On includes all the features in Dropbox Replay, plus the following: 

  • Due datesSet due dates for each file for collaborators to give feedback in a timely manner and keep your projects on track.
  • Password-protected linksPassword-protect your shared links for all your files and projects.
  • Links pageManage all your shared links to files from one place.
  • Video transcription & captionsView auto-generated transcriptions and closed captions for videos.
  • Archive to DropboxArchive your work to Dropbox and keep your Replay workspace clutter-free.
  • Large file transfersIncrease the size limit of Dropbox Transfers to 250 GB.
  • Large file previewsView and comment on large file previews up to 150 GB in Dropbox Replay without having to download or open them in the original application. 
  • Lossless audioPlayback and experience better quality of your audio files in Dropbox Replay. 
  • Video version comparison: Review and compare two versions of the same video project in a side-by-side view.
  • Watermarking: Create a customized watermark onto image and video files and track the IP address, date, and time a viewer opens your file.
  • Project logos and banner colors: Create a customized logo and banner color for your projects, or choose a preset option.
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Note: Customized logos can be any image file that you can preview on Dropbox, and must be at least 80x80 pixels with a maximum size of 100 MB.

Dropbox Replay is turned on by default for all users, but it only offers limited access and limited file uploads to Replay:

  • Dropbox Basic: 4 files
  • Dropbox Plus: 4 files 
  • Dropbox Family: 4 files
  • Dropbox Pro: 4 files 
  • Dropbox Essentials: 10 files
  • Dropbox Business: 10 files
  • Dropbox Business Plus: 10 files
  • Dropbox Standard, Advanced, and Enterprise: 4 files

 

With the Replay Add-On, there’s no file creation or upload limit.

Buy or remove Replay Add-On for individuals 

How do I cancel the Dropbox Replay Add-On?

  1. Log in to dropbox.com.
  2. Click your avatar (profile picture or initials) in the top-right corner.
  3. Click Settings.
  4. Click the Plan tab.
  5. Under Available add-ons, click Remove next to Dropbox Replay Add-On.
    • Note: If you don’t see any add-ons, click View all add-ons to expand your choices.
  6. Click Confirm.

When you remove the add-on, your selection will go into effect on your next renewal.
 

How do I re-subscribe after cancellation?

  1. Log in to dropbox.com.
  2. Click your avatar (profile picture or initials) in the top-right corner.
  3. Click Settings.
  4. Click the Plan tab.
  5. Under Available add-ons, click Add next to Dropbox Replay Add-On.
    • Note: If you don’t see any add-ons, click View all add-ons to expand your choices.
  6. Click Confirm.

When you purchase the add-on, you’ll be charged at a prorated amount for the rest of your current billing period. At the start of your next billing period, you’ll be charged for the full amount of the add-on in addition to your subscription cost.

Buy or remove Replay Add-On for teams that pay by credit card

If your team’s payment method is credit card, you can buy or remove add-ons in the admin console.

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Note: If your team isn't paying by credit card, or if you have a dedicated Account Manager, you’ll need to contact us directly. You may be eligible to purchase a minimum of 10 Replay Add-Ons for your team.

Assign a Replay Add-On to a team member

To buy a new add-on for a team member:

  1. Log in to dropbox.com with your admin credentials.
  2. Click Admin console.
  3. Click Members.
  4. Click No add-ons under Add-ons, next to the person you want to assign an add-on to.
  5. Click Add beside Replay in the pop-up that appears.
  6. Click Buy now.
    • Once assigned, No add-ons will change to Replay under Add-ons.

 

Remove a Replay Add-On from a team member

To remove an add-on:

  1. Log in to dropbox.com with your admin credentials.
  2. Click Admin console.
  3. Click Members.
  4. Click Replay under Add-ons, next to the person you want to remove the add-on from.
  5. Click Remove beside Replay in the pop-up that appears.
  6. Click Confirm.
    • Once removed, Replay will change to No add-ons under Add-ons.

Buy or remove Replay Add-Ons for multiple team members 

To add or remove add-ons for multiple team members:

  1. Log in to dropbox.com with your admin credentials.
  2. Click Admin console.
  3. Click Members.
  4. Check the box beside Name, which will select all team members. Uncheck the box beside any members that you don’t want to include.
    • Click Add add-ons to add multiple team members, then click Confirm
    • Click Remove add-ons to remove multiple team members, then click Confirm

 

Cancelling Replay Add-Ons

Replay Add-Ons will automatically be canceled if they remain unassigned at the end of a billing period. This avoids any unnecessary billing of teams.

 

For example, if a team member with an add-on leaves the team but their add-on isn’t assigned to another team member, this add-on will be cancelled when you renew.

 

Find answers to frequently-asked questions about the Dropbox Replay Add-On.

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