How to use Dropbox Transfer

You can use Dropbox Transfer to send files you don’t need to collaborate on. For example, you might use Dropbox Transfer to deliver a finished product or a contract to a client.

When you send a transfer, the recipient receives a shareable link they can click to download the files. A Dropbox account isn’t required to access or download a transfer.

The size limit of your transfer depends on the plan you have.

• Basic (free): 100MB
• Plus: 2GB
• Family: 2GB
• Professional: 100GB
• Standard: 2GB
• Advanced, Enterprise, or Education: 100GB

Note: Members of Dropbox business teams that have purchased the Creative Tools Add-On can send transfers of up to 250 GB. 

Customers on a Dropbox Professional, Advanced, Enterprise, or Education plan can customize transfers with expiration dates, passwords, logos and backgrounds.

How to create a transfer

How to change the name of a transfer

To edit the name of a transfer: 

1. Sign in to dropbox.com.
2. Click the grid icon in the top-left corner.
3. Click Transfer from the menu that appears.
4. Click the transfer you want to change.
5. Click the edit icon (pencil) next to the name of the transfer.
6. Type a new name.
7. Click Save.

How to customize a transfer

If you're on a Dropbox Professional, Advanced, Enterprise, or Education plan, you can change the background of your transfer or add a custom logo. The background and logo you choose will appear on all your transfers unless you change them again.

To customize your transfers:

1. Sign in to dropbox.com.
2. Click the grid icon in the top-left corner.
3. Click Transfer.
4. Click Customize design.
5. To add a background color, background image, or logo, click the dropdown next to Choose background or Choose logo.
   • Note: Backgrounds and logos have a file size limit of 5MB. Logos are resized if they’re too big.
6. Click Save.

How to delete a transfer

Deleting a transfer removes that transfer from your account, and anyone with the link will be unable to view the files. To delete a transfer:

1. Sign in to dropbox.com.
2. Click the grid icon in the top-left corner.
3. Click Transfer from the menu that appears.
4. Click "..." (ellipsis) next to the transfer you want to delete.
5. Click Delete.

Note: Deleted transfers cannot be recovered.

How to see the number of times a transfer was viewed or downloaded

Transfer owners receive an email when someone downloads their transfer. To see the number of times a transfer was viewed or downloaded:

1. Sign in to dropbox.com.
2. Click the grid icon in the top-left corner.
3. Click Transfer from the menu that appears.
4. See Views and Downloads next to each transfer.
   

If you send a transfer via email, you can see who's viewed or downloaded it. To see who has viewed or downloaded a transfer:

1. Sign in to dropbox.com.
2. Click the grid icon in the top-left corner.
3. Click Transfer from the menu that appears.
4. Click the transfer you want to view.
5. Under Emailed to [x] people, check the status next to each name.

How to change the expiration date of a transfer

Expired transfers are no longer accessible and can’t be resent. To change the expiration date after a transfer has been sent:

1. Sign in to dropbox.com.
2. Click the grid icon in the top-left corner.
3. Click Transfer from the menu that appears.
4. Select the transfer you want to change.
5. Under Settings, click the arrow below Expiration and choose an expiration date.
6. Click Save.

Note: Professional, Advanced, Enterprise, and Education users can set an expiration date for up to a year.

How to view expired transfers

If you're the transfer owner and you'd like to view an expired transfer:

1. Sign in to dropbox.com.
2. Click the grid icon in the top-left corner.
3. Click Transfer from the menu that appears.
4. Click the Expired tab.

Note: Only Premium users can view expired transfers.

How to preview files from a transfer

To preview files from a transfer, open the Dropbox Transfer link and click the eye icon that appears when you hover over the file name.

How to download files from a transfer

To download the files from a transfer to your computer:

1. Open the Dropbox Transfer link.
2. Click the Download all button to save all the files, or hover over an individual file and click the arrow icon that appears. 
3. The files are downloaded to your browser’s default download location. If the transfer includes multiple files, they’re combined in a .zip file named Transfer.
   • To save the files from a transfer to your Dropbox account, open the Dropbox Transfer link and click Save to Dropbox. The files are saved to a new folder inside your Dropbox Transfer files folder.

How to manage transfers for your Dropbox business team

To disable your team's ability to create file transfers:

1. Sign in to dropbox.com with your admin credentials.
2. Click Admin console in the left sidebar.
3. Click Settings.
4. Click Sharing.
5. Next to Sharing files using Dropbox Transfer, toggle to Off. Existing transfer links will no longer be accessible.

Note: Only team admins can manage this setting—user management and support admins can’t disable transfers.

To view your team’s transfer activity:

1. Sign in to dropbox.com with your admin credentials.
2. Click Admin console in the left sidebar.
3. Click Activity.
4. Filter by the activity you’d like to view.

Note: When a team member is removed from a team, their transfers are deleted and aren’t accessible anymore.