Why am I getting conflicted copies while using the Dropbox badge?

Updated Jun 13, 2024
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This article only applies to users who are using the Dropbox badge, and haven’t enabled Microsoft co-authoring. If you’ve enabled co-authoring, the badge will no longer appear.


For more information on co-authoring, visit this article.

If you and another person are editing a file at the same time and both of you have unsaved changes, you’ll see a red Dropbox badge with an exclamation mark. At this point you can create a conflicted copy of only your edits to the file if you:

  • Click the floppy disk icon
  • Type Ctrl + S or Cmd + S (dependent on your keyboard)

To avoid a conflicted copy we recommend that when you see another person editing—when you see the red Dropbox badge with the lock icon—you coordinate with that person to take turns editing.

If you and another person both have unsaved changes when the red Dropbox badge with the exclamation mark appears, we recommend that you Save As to save a separate version of the file.

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