The Dropbox signing experience

Updated Sep 18, 2025

In this article

**If you are an API customer and your signer view doesn't look like this, please click here for instructions on how to enable this view!**

Your signer doesn't need to be a Dropbox Sign user, and can use any supported browser to sign a signature request you've sent them.

First, your signer will get an email notification letting them know that someone has requested their signature. In the body of the email, they'll click the "Review & Sign" button.

Dropbox Sign Review & Sign button

Then the document will pop up in our signer page, where they'll click on the blue "Get Started" button to the upper right portion of the page. Should they wish to download an original copy of the document, they can do so by clicking the “Download” link.
Dropbox Sign Download and Get Started buttons


Next, they'll be guided through the document with some helpful features and tools built into our Signer Page.

At the top left of this page, your signer will be able to see how many required fields they've left in the document with a counter that updates as soon as they complete each required field. To the right, the “Next” button will guide them through every field in the document, including the optional ones.

The signer will also see that each required field in their document will have a red asterisk to signify that these fields need to be filled out before they are able to submit the document.

Dropbox Sign review and Next button

If they've gone through the entire document and skipped required fields, an alert within a red banner will pop up. The blue button changes to “Next req.” and will take them to each of the required fields they've missed. The field will also have a red box around it.
Dropbox Sign required alert

When they need to insert their signature, our Signature Creator will pop up and give them four different ways to create their signature. They can draw it in, type it in, upload a photo, or use their smartphone camera to send themselves one.
Dropbox Sign Signature Creator

When the signer has completed all the required fields, the banner at the top of the page will turn green and instruct them to click Continue at the top right of the page.
Dropbox Sign completed notification

Then, they'll be taken to the final step where they're given the chance to review the document and see the Dropbox Sign Terms of Service. If they're all set, they would simply click the “I Agree” button to the right of the document. They'll receive a copy of the final document in their email as a PDF. If you've turned off this option on your settings, they'll receive an email with a link that gives them access to the completed PDF.
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Note: Signers can always click on the “Edit” link if they need to go back and edit any of the fields in the document page.

Here’s what the confirmation page looks like:
Dropbox Sign confirmation page

If you have any additional questions, please don’t hesitate to reach out to our support team here.

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