How to redeem the Dell + Dropbox promotional offer

Updated Sep 26, 2023

If you’ve recently purchased a Dell consumer computer or Android tablet, you may be eligible for an additional 100 GB of Dropbox storage space.

To redeem this promotion:

  1. Click or tap the Dropbox icon on your eligible device.
  2. Sign up for a Dropbox account by filling out the details on this page. If you already have a Dropbox account, click sign in.
  3. Follow the steps to redeem the space on your account.

Learn what happens after your storage space promotion expires.

Frequently asked questions

How long is the promotion valid for, and can I get the promotion on my existing Dropbox account?

The answer to these questions is dependent on when you purchased your Dell device. For more information, see the table below.

Purchase date



Existing or new user?

Purchased before February 1, 2020 20 GB 12 months New Dropbox users only
Purchased on or after February 1, 2020 30 GB 12 months New or existing Dropbox users
Purchased on or after September 1, 2020 100 GB 12 months New or existing Dropbox users

If I purchased multiple promotion-eligible devices, can I redeem the same offer multiple times?

No. Each Dropbox account can only redeem this promotion once.

Can I transfer my promotional space to another Dropbox account?

No. The promotional space is not transferable once it has been redeemed.

Can I get the promotion on a refurbished or used device?

No. The promotional space is only available to the original buyer of the eligible device.

Why am I not eligible to redeem the promotional space?

There may be a variety of reasons you're not eligible to redeem the promotional space:

  • You're only eligible to redeem the same type of promotional deal once. For example, you can't redeem the Dell promotion more than once, even if you buy multiple eligible Dell devices
  • The Dropbox app was not pre-loaded on your device.
  • You bought your device pre-owned or refurbished, and the previous owner redeemed the promotion associated with the device. Each device can only earn promotional space once.
  • Some Dell promotions may only apply to new Dropbox users.

Terms of the Dropbox one year promotion for Dell devices

For Dell PCs and tablets that have the Dropbox application pre-loaded, the promotion is available to the first user who (a) signs up for Dropbox or signs in to an existing account, and (b) completes the redemption steps. The promotion is for a single Dropbox personal plan account to receive additional storage space for a fixed period of time (exact amount and duration shown in the table above) in addition to the storage space Dropbox offers to users with a free account. Each user is only eligible for one promotion of this type for a single account. The promotion may not be available to users who have previously received a Dropbox promotion through the purchase of a non-Dell device. When the promotional period ends, the promotional space added to the user's Dropbox service will be automatically removed. Use of Dropbox is subject to the Dropbox Terms of Service, Privacy Policy, and other terms. Promotion not available in China, Cuba, Iran, North Korea, Sudan, Syria, or the region of Crimea.

Was this article helpful?

We’re sorry to hear that.
Let us know how we can improve.

Thanks for your feedback!
Let us know how this article helped.

Thanks for your feedback!

Community answers

Other ways to get help