How to view Dropbox file request activity and turn file requests off

  • For instructions on creating a file request, visit this article
  • For instruction on uploading to a file request, visit this article

Not using Dropbox yet? See how Dropbox helps you effortlessly share files and folders.

Manage your team's file requests

Dropbox Business admins will be able to manage file requests for their team in two ways:

1. View your team's file requests activity.

Team admins and user management admins can view certain file request activities for their team members in the Activity tab:

  • When a team member creates a file request
  • When a team member receives an uploaded file to a file request

2. Turn off file requests for your team.

From the Settings tab in the admin console, team admins can enable or disable file requests for the entire team.

  • Note: File requests default to being enabled on new Dropbox Business teams. If you disable file requests, no one on the team will be able to create a file request from their Dropbox Business account. In addition, any pre-existing file requests will be deactivated.

Common questions

Is there a limit on the size of files Dropbox Business team members can request?

For file requests created by Dropbox Business team members, the maximum file size that can be uploaded to a file request is 20 GB.

If team members have connected two Dropbox accounts, which account will requested files go to?

If members on a Dropbox Business team have both work and personal Dropbox accounts connected, files uploaded to a file request will default to saving in a folder in their Dropbox Business account. 

Can a Dropbox Business admin close a specific team member's file request?

Team admins can sign in as one of their team members to close a file request.

How helpful was this article?

We’re sorry to hear that.
Let us know how we can improve:

Thanks for your feedback!
Let us know how this article helped:

Thanks for your feedback!