Manage file requests for your Dropbox team

Q: Is there a limit on the size of files Dropbox team members can request?

Dropbox team members can accept files up to 250 GB in size.

Q: If team members have connected two Dropbox accounts, which account will requested files go to?

If members on a Dropbox team have both work and personal Dropbox accounts connected, files uploaded to a file request will default to saving in a folder in their Dropbox team account.

Q: Can an admin on a Dropbox team account close a specific team member's file request?

Only admins on Dropbox Advanced, Business Plus, and Enterprise can <a href="https://help.dropbox.com/security/sign-in-as-user" target="_blank">log in as one of their team members</a> to close a file request.

Admins Updated Oct 10, 2023

View file request activity for your team

To view file request activity for your team:

Log in to dropbox.com with your admin credentials.
Click Admin console in the left sidebar.
Click Activity in the left navigation bar.
Click the Activities filter.

Log in to dropbox.com using your admin credentials.
Click Admin console in the left sidebar.
Under Products, click the dropdown to the left of Dropbox.
Click Security.
Click Activity.
Click the Activities filter.

Filter results to view the file request activity you’d like to see.

Learn more about how to view team activity in the admin console.

Turn file requests on or off for your team

To turn file requests on or off for your team:

Log in to dropbox.com with your admin credentials.
Click Admin console in the left sidebar.
Under Products, click the dropdown to the left of Dropbox.
Click Settings.
Under the Additional settings section, click File requests.
Click On or Off.
- If you choose On, team members can create file requests. File requests are On for new Dropbox teams by default.
- If you choose Off, no one on the team will be able to create file requests, and any pre-existing file requests will be deactivated.