How to switch the email addresses between personal and work accounts

This article explains how to change the email addresses associated with your personal and work Dropbox accounts. If instead you would like to switch between accounts, learn how to link and unlink your Dropbox accounts. Or, learn what you can do if you no longer have access to the email address associated with your Dropbox account.

To switch the email addresses linked to your personal and work Dropbox accounts, you'll need to use a third email address as a placeholder.

In both sets of instructions, we'll call the email address linked to your personal account "Email A." The email linked to your work account will be called "Email B." The third, placeholder email address you'll need to use to swap Email A and Email B will be called "Email C."

How to switch email addresses as a Dropbox team admin

1. Log in to dropbox.com and change the email linked to your personal account from Email A to the placeholder Email C.
2. Click your name or avatar at the top of any page.
3. Click Settings.
4. Click the Account tab.
5. Next to Email A, choose Change email.
6. Enter Email C, confirm the email, and enter your password.
7. Click Update email.
   • Once you've changed the email, Email A will be released.
8. Following the same steps above, next log into your work account (Email B) and change the email linked to your work account from Email B to Email A.
9. Log out of your work account and back into your personal account (Email C). From there, you can change the email linked to your personal account from Email C to Email B.

How to switch email addresses as a Dropbox team member

1. Log in to dropbox.com and with your personal account (Email A).
2. Click your name or avatar at the top of any page.
3. Click Settings.
4. Click the Account tab.
5. Next to Email A, choose Change email.
6. Enter Email C, confirm the email, and enter your password.
7. Click Update email.
   • Once you've changed the email, Email A will be released.
8. Contact your admin to change your work email address from Email B to Email A.
   •   Note: Dropbox team members can’t change email addresses on team accounts.

Your admin will need to follow these steps:

1. Log in to dropbox.com.
2. Click Admin console in the left sidebar.
3. Click Members.
4. Click the team member's name.
5. Click change beside the current email address and enter the new one (Email C).

Once these changes have been made, you can change your personal email address from Email C to Email B by following the instructions above.