How to connect the Dropbox desktop app to a proxy server

Updated Nov 20, 2023

You can connect the Dropbox desktop app to a proxy server, if there’s one available, in your desktop app preferences. If you’re not sure if you should connect to one or not, you can choose Auto-detect, which is the default setting. If you’re on a Dropbox team, ask your admin.

Windows

To connect the Dropbox desktop app to a proxy server on a Windows computer: 

  1. Click the Dropbox icon in your taskbar.
  2. Click your avatar (profile picture or initials) in the upper-right corner.
  3. Click Preferences.
  4. Click the Proxies tab.
  5. On Mac, click Change Settings… next to Proxies.
  6. Choose your preferred Dropbox proxy setting:
    • If you’d like Dropbox to ignore all proxy servers, choose No proxy.
    • If you’d like Dropbox to connect to a proxy server if it’s available, or if you don’t know and wish to go with the default settings, choose Auto-detect.
    • If you’d like to connect to a new proxy server, choose Manual and enter the proxy type, server, and username and password, if there is one.

Mac

To connect the Dropbox desktop app to a proxy server on a Mac computer:

  1. Click the Dropbox icon in your menu bar.
  2. Click your avatar (profile picture or initials) in the upper-right corner.
  3. Click Preferences.
  4. Click the Network tab.
  5. Click Change Settings… next to Proxies.
  6. Choose your preferred Dropbox proxy setting:
    • If you’d like Dropbox to ignore all proxy servers, choose No proxy.
    • If you’d like Dropbox to connect to a proxy server if it’s available, or if you don’t know and wish to go with the default settings, choose Auto-detect.
    • If you’d like to connect to a new proxy server, choose Manual and enter the proxy type, server, and username and password, if there is one.
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