How to manage apps for your Dropbox team accounts

As a Dropbox team admin, you can manage apps for your team from the App permissions page of the admin console. From here, you can block or allow apps and manage team-wide preferences for specific apps.

Block apps

You can choose to block your team from connecting to any apps or just block them from connecting to specific apps. 

To block your team from connecting to registered apps:

1. Log in to dropbox.com with your admin credentials.
2. Click Admin console in the left sidebar.
3. Under Products, click the dropdown to the left of Dropbox.
4. Click Settings.
5. Click the Integrations tab.
6. Under Default connection permissions, click the dropdown next to Connecting registered integrations.
7. Select Block.

To block your team from connecting to specific apps:

1. Log in to dropbox.com with your admin credentials.
2. Click Admin console in the left sidebar.
3. Under Products, click the dropdown to the left of Dropbox.
4. Click Settings.
5. Click the Integrations tab.
6. Scroll down to the list of apps at the bottom, then check the checkbox next to the app(s) you’d like to block.
   • Note: You can filter by In App Center or Not in App Center, or click ☑ (search) to look up a specific app.
7. Click Block.

Manage custom apps

To manage apps that aren’t available in the App Center:

1. Log in to dropbox.com with your admin credentials.
2. Click Admin console in the left sidebar.
3. Under Products, click the dropdown to the left of Dropbox.
4. Click Settings.
5. Click the Integrations tab.
6. Scroll down to the list of apps at the bottom, then filter by Not in App Center.
   • Note: Click ☑ (search) to look up a specific app.
7. Check the checkbox next to the app(s) you’d like to manage.
8. Click Add exception.
9. Enter the app key or app ID.
   • If you don't know the app key or app ID, follow the instructions below to find it.
10. Click Next.
11. Click Allow or Block.
12. Click Add.

There are three ways to find the app key or app ID:

• Team members can find the app ID when they attempt to connect to an app. The app ID will be listed on the app authorization page with the prefix "dbaid." 
• Admins can find the app ID in the Activity page of the admin console. From here, search for Failed to connect app for member in the Activities field. The app ID will be listed in the Activity column below.
• App owners can find the app key by looking at the app’s page in the App Console.

Manage app preferences

Some apps have additional preferences.

To manage app preferences:

1. Log in to dropbox.com with your admin credentials.
2. Click Admin console in the left sidebar.
3. Under Products, click the dropdown to the left of Dropbox.
4. Click Settings.
5. Click the Integrations tab.
6. Click Edit preferences next to the app(s) you’d like to edit.
7. Make your edits, and click Save when you’re finished.