Switch between personal and work accounts

If you're a Dropbox Business or team user, you can switch between a work and personal account on dropbox.com without having to sign out and sign in each time.

To access both accounts:

  1. Pair your accounts
  2. Add both accounts on all your devices.

Switch between accounts on dropbox.com

To toggle between your work and personal Dropbox accounts:

  1. Sign in to dropbox.com.
  2. Click your name or team name in the bottom left corner.
  3. Select the name of the account you want to view.

You may be prompted to sign in to your other account to access the content, depending on your last activity.

What are content suggestions?

Dropbox suggests files and folders that you might want to access based on your account activity. Files you recently accessed or opened more than once may appear in the Suggested for you section on dropbox.com. 

To remove a file from your content suggestions, click the X on the top right corner of the file. Removing a file from your content suggestions doesn’t delete the file, it just takes the file out of the Suggested for you section.

To hide all content suggestions, click Hide beside the Suggested for you section.

What are unread notifications?

View new activity since the last time you used Dropbox or Paper. This includes your recent activity, when someone @mentions you, and any comment threads you're involved in.

dropbox.com:

To dismiss unread notifications on the Dropbox website:

  1. Hover over the notification.
  2. Click Mark as read.

Android app:

Unread notifications are highlighted in blue. You can mark an individual notification as read by tapping on it. To mark all notifications as read:

  1. On the Home tab, tap View all in the Notifications widget.
  2. Tap "✓✓" (double checkmark).

iOS app:

Unread notifications are highlighted by a blue dot. You can mark an individual notification as read by tapping on it. To mark all notifications as read:

  1. On the Home tab, tap View all in the Notifications widget.
  2. Tap "" (ellipsis), and then select Mark all as read.

What are starred files and folders?

The Starred section contains files, folders, and Paper docs you starred. It will also show items you starred on another device. For example, if you star a file on your phone, you'll see that item in the Starred section on dropbox.com and on the Home tab of the mobile apps.

There are several ways to star items:

dropbox.com

  • Hover over the name of the item, and then select the star icon
  • When previewing a file, select the star icon beside the filename
  • From the Files or Home page, click "" (ellipsis) beside the file's name and then click Star

It isn't currently possible to star multiple items at once.

Android app

  • When previewing a file, tap " " (horizontal ellipsis) and then tap Star

iOS app

  • On the Home tab, tap View all under the Starred widget, then tap "+" (plus)
  • When previewing a file, tap "" (ellipsis) and then tap Add to Starred

What are recent files and folders?

The Recent section has files and Paper docs that you recently viewed or edited. They're sorted with the files and docs you viewed most recently at the top.

dropbox.com

To hide recent items, click Hide beside the Recent section.

Android app

To see all recent activity, tap View all. To hide recent items:

  1. Open the main menu.
  2. Tap Settings.
  3. Tap Hide Recents on Home.

iOS app

To see all recent activity, tap View all. To hide recent items:

  1. Tap the person icon.
  2. Tap the gear icon.
  3. Tap Hide Recents.

What is the Files tab?

The Files view gives you quick access to a complete list of the files and folders in your Dropbox account.

Why do I see an uploads widget in the iOS app?

The Uploads widget appears on iOS devices when there are pending uploads. "Pending" means the upload hasn't yet started, or else hasn't finished. If you don't have any pending uploads, the Uploads widget won't appear.

If you open the Uploads widget, you can:

  • Cancel individual uploads by tapping Cancel
  • Cancel all pending uploads by tapping Cancel All

Notes:

  • Only manual uploads initiated with the "+" (plus) appear in the Uploads widget—camera uploads aren't shown in this widget
  • If you don't have any pending uploads, the Uploads widget won't appear

Switch between accounts in the system tray/menu bar

To easily switch between your work and personal Dropbox accounts from the Dropbox icon in your system tray/menu bar:

  1. Click the Dropbox icon in your system tray or menu bar.
  2. Click your profile picture or initials in the upper right corner.
  3. Your accounts will be displayed at the top of the list. Click the one you’d like to switch to. A checkmark will appear next to it.

Switch between accounts in the mobile app

Your can also access your work and personal accounts in the Dropbox mobile app. 

Select your operating system to learn how:

Android

  1. Open the Dropbox app.
  2. Tap your avatar.
  3. Tap Switch account.

iOS

  1. Open the Dropbox app.
  2. Press and hold the person icon.
  3. Select the account you want to use.

How it works

  • Once your accounts are connected, both accounts can be active at the same time. For example, if you have two web browser tabs or windows open to dropbox.com, switching to the other account in one window doesn't affect the other window or tab.
  • When you sign out, you're signed out of both accounts at the same time.
  • None of your stuff is automatically shared across accounts when you sign in to both. You can transfer files between accounts by using shared folders, provided your admin allows sharing outside of the team (Dropbox Business users only).
  • You can only switch between a work and personal account, not two personal accounts.
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