How do I find a billing receipt or invoice?

Dropbox provides receipts and invoices for all payments. If you pay by debit or credit card, payments will appear on your bank statement as DROPBOX*(transaction number).

You can access your invoices and receipts anytime from your billing page on dropbox.com:

• Individual accounts: https://www.dropbox.com/account/billing
• Team accounts: https://www.dropbox.com/team/admin/billing

Billing for Dropbox Plus, Family, Professional, and Essentials

To view your receipts and invoices:

1. Log in to dropbox.com.
2. Click your avatar (profile picture or initials) in the bottom-left corner.
3. Click Manage Account.
4. Click Billing.
   • To see an invoice, click Invoice next to the desired transaction.
   • To see a receipt, click Receipt next to the desired transaction.

If a transaction is missing, you can look up a credit/debit card purchase to find your receipt.

Billing for Dropbox Standard, Business, Advanced, and Business Plus

Certain types of admins can view the team's billing history, invoices, and receipts in the admin console. To do so:

1. Log in to dropbox.com with your admin credentials.
2. Click Admin console in the left sidebar.
3. Click Billing.
4. Click the Payment history tab.
   • You’ll see all of the transactions for the team, with the most recent listed first.
5. Click  (more options) next to the desired transaction.
   • To see an invoice, click Invoice.
   • To see a receipt, click Find receipt. Enter the transaction ID, then click Submit.