How to change the currency on your Dropbox subscription
Updated Jun 28, 2024
The information in this article applies to customers on all Dropbox accounts unless specified otherwise.
Your currency is based on the billing address that you first used to purchase a Dropbox subscription.
If your billing address has changed, you can take one of the following actions:
- If your new billing address uses a different currency, you must cancel your current Dropbox subscription and resubscribe with your new address to change your currency.
- Note: If you downgrade your Dropbox Advanced subscription and then upgrade it again, any grandfathered storage add-ons that haven’t been paid for will be lost upon downgrade or upgrade. You can view your storage add-ons under the Billing tab in your admin console. These unpaid grandfathered storage add-ons will show an expiration date.
- If your new billing address uses the same currency, you can update your billing information in your account settings.
