Troubleshoot disk space issues

If you see the error message “You are running out of disk space” (Windows) or "Your startup disk is almost full” (Mac), then your computer is low on hard drive space.

If you see the error message “Your Dropbox is full”, then your Dropbox account is out of storage space.

Not using Dropbox yet? See how Dropbox can help you save space.

You have a few options if you’re running out of space:

Use the Smart Sync or selective sync features

Smart Sync is only available to Dropbox customers on Dropbox Plus, Family, Professional, or Business plans. Selective sync is available to all Dropbox users, including those on the free Basic plan. Both are features of the Dropbox desktop app that help you save space on your computer while still keeping your files in Dropbox.

Learn how Smart Sync works.

Learn how selective sync works.

Delete files from your hard drive

If you’re on a PC, these are Windows’ instructions to delete files and folders. 

If you’re on a Mac, these are Apple’s instructions to delete files and folders. 

Want to delete a file from Dropbox? Learn how.

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