Troubleshoot disk space issues

If you see the error message “You are running out of disk space” (Windows) or "Your startup disk is almost full” (Mac), then your computer is low on hard drive space.

If you see the error message “Your Dropbox is full”, then your Dropbox account is out of storage space.

Not using Dropbox yet? See how Dropbox can help you save space.

You have a few options if you’re running out of space:

Using online-only files or selective sync

Users on Dropbox Plus, Family, Professional, or Business plans can set their Dropbox files and folders to online-only.

Selective sync is available to all Dropbox users, including those on the free Basic plan. 

These are both features of the Dropbox desktop app that help save space on your computer while still keeping your files and folders in Dropbox.

Learn how to set Dropbox files or folders to online-only.

Learn how selective sync works.

Delete files from your hard drive

If you’re on a PC, these are Windows’ instructions to delete files and folders. 

If you’re on a Mac, these are Apple’s instructions to delete files and folders. 

Want to delete a file from Dropbox? Learn how.

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