How to write content in Dropbox Dash

Updated Jun 30, 2026

In this article

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 The feature described in this article is available to all Dropbox Dash customers.

You can use Dropbox Dash to help you write content such as emails, project overviews, one-pagers, and more. There are several ways to access and utilize Dash writing tools to help you draft content from scratch, from pre-set templates, or with customized templates. 

How to write content with Dash Chat

You can draft content from scratch in Dash chats. 

To write new content from the Dash start page:

  1. Log in to dash.ai.
  2. Click Chat in the left sidebar.
  3. Enter a prompt in the text box or click Write below the chat box to select from a set of prompts created by Dash. 
  4. Click arrow-up (Send).

Dash will create a content draft from this prompt. To further customize and refine the draft, you can add more instructions or context directly in the chat box. 

Once you’re satisfied with the drafted content, you can click copy (Copy) below the draft to copy this content onto your clipboard. 

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Tip: To access all of the writing features in Dash, use the instruction set below to help create your drafted content.

To write content with Dash Chat:

  1. Log in to dash.ai.
  2. Click add (New chat) next to Chats in the left sidebar. 
  3. Click Draft document.
  4. Select Start from scratch or select one of the templates listed.
  5. Enter your prompt in the text box.
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Notes:

  • Dash will create a content draft from this prompt. To further customize and refine the draft, you can add more instructions or context directly in the chat box. 
  • To apply a preset or create a custom tone, click slider (Tone) in the draft window.
  • To apply a preset or create a custom template, click slider (Tone) in the draft window and then click  templates (templates).

To save, copy, or export your draft content:

  1. Click Copy text to copy this content to your clipboard, or click Export.
  2. Select from the following options:
    • Export to Paper
    • Export to Google Docs
    • Save as PDF
    • Copy as markdown
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Tips:

  • Including clear instructions to have Dash “write,” “draft,” or “create” in the prompt will generate the best results. 
  • To include reference materials, click  attachsources (Attach sources) at the bottom left of the chat box. 
    • You can upload files up to 25 MB and 20,000 characters with these extensions only: .csv, .docx, .md, .pdf, .tsv, .txt, .xlsx, or .xls.

How to create a custom template

You can create a custom template to reuse prompts, source files, and tone settings for common content types. Once created, you can keep the template for your personal use or share it with others in your organization. 

To create a reusable custom template:

  1. Log in to dash.ai.
  2. Click Chats or the add (New chat) in the left sidebar. 
  3. Click Writing tools.
  4. Choose Create template.
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Notes:

  • To include reference materials, click attachsources(Attach sources) at the bottom left of the chat box. 
  • You can upload files up to 25 MB and 20,000 characters with these extensions only: .csv, .docx, .md, .pdf, .tsv, .txt, .xlsx, or .xls.

  1. Enter a description or prompt in the text box. 
  2. Click arrow-up (send).
  3. Once the draft appears, click slider  (Tone) above the draft.
  4. Click templates(Templates)
  5. Click Create template.
  6. Search or upload your source files.
  7. Click Next.
    • Once the draft appears, you can add more instructions or context. 
    • You can also edit the template directly.
  8. Click Next.
  9. Enter a name and description.
  10. Check the box next to Allow others in your organization to use this template to grant permission to share the template, or leave it unchecked to keep the tone setting private.
  11. Click Save.

After you create your custom template, it will be saved in your template library, which can be accessed within Writing tools for future drafts.

How to create a custom tone

Tones help ensure your content matches a specific communication style. You can choose from predefined options or create your own to reflect your brand voice. Each tone sets guidelines for language, style, and formality, making it easy to produce consistent, on-brand content. You can also share custom tones with others to maintain alignment across your team or organization. 
 

To apply a tone to your content:

  1. Log in to dash.ai.
  2. Click Chats or the add (New chat)in the left sidebar.
  3. Click Writing tools.
  4. Click Create tone.
  5. Search or upload your source files.
  6. Click Next.
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Notes:

  • Once the draft appears, you can add more instructions or context if you’d like.
  • The original draft and the draft with the tone applied will appear side-by-side for your review.

  1. Enter a name and description.
  2. Check the box next to Allow others in your organization to use this tone to grant permission to share the tone, or leave it unchecked to keep the tone setting private.
  3. Click Done.
     

After you create your tone, it will be saved in your tone library, which can be accessed within Writing tools for future drafts.

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