Connect Google Cloud Identity to Dropbox Business

Updated Jul 03, 2025
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The information in this article applies to customers on Dropbox Business and Business Plus.

The Dropbox integration for Google Cloud Identity helps you manage your Dropbox Business team centrally through Google Cloud Identity. When you use Dropbox with Google Cloud Identity, you can:

  • Configure single sign-on (SSO) for your Dropbox team account
  • Manage provisioning and deprovisioning Dropbox team account users through the Google Admin console

To set up SSO and provisioning, you need to be an admin on a Dropbox team account and a Google super administrator, and be logged in to both accounts.

Set up single sign-on (SSO) for your team

  1. Log in to the Google admin console with your Google admin account.
  2. Click Apps.
    • Note: To see Apps on the Home page, you might have to click More controls at the bottom.
  3. Click SAML apps
  4. Click Add a service/App to your domain.
  5. Enter “Dropbox Business” in the Filter Apps search box. It should appear in the list below.
  6. Click Dropbox Business.
  7. Next to Certificate, click Download. (You’ll need this later).
  8. Highlight the URL next to SSO URL, and copy it to your clipboard. (You’ll also need this). Keep this page open in your browser.
  9. Switch to the Dropbox admin console. You can just open it in a new tab in your browser.
  10. Log in with your Dropbox admin credentials.
  11. Click Admin console in the left sidebar.
  12. Click Settings.
  13. Click the Security tab.
  14. Under Authentication, click the dropdown to the right of Single sign-on (SSO) and select either: 
    • Optional (for testing). 
    • Required (for production).
  15. Click Add to the right of Identity provider sign-in URL, enter the copied login URL (See step 8), then click Done.
  16. Click Add to the right of X.509 certificate, then upload the X.509 certificate (See step 7).
  17. Click Copy link to the right of SSO sign-in URL.
  18. Click Save.
  19. Return to the Google admin console.
  20. Click Next.
  21. Click Finish.

Set up user provisioning

Visit this Google Workspace Admin Help article to learn how to:

  • Set up user provisioning for the Dropbox application
  • Display user provisioning
  • Edit provisioning scope
  • Define deprovisioning time frames
  • Remove user provisioning
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Note: Groups aren't mirrored when provisioning occurs.

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