Uninstall the desktop app on Windows
- Search Control Panel at the Start screen and select it.
- Under Programs, select Uninstall a program.
- Select Dropbox from the list of programs.
- Click Uninstall.
- Restart your computer to complete the uninstall.
Uninstall Dropbox if it came preloaded on your computer
If the manufacturer of your computer preloaded Dropbox, you may also need to uninstall the promotional software that came with your device. To do so:
- Launch the Add/Remove Programs utility.
- Windows 8:
- Click Start.
- Click Apps.
- Click Control Panel.
- Click Uninstall a program.
- Windows 10:
- Click Start.
- Click Settings.
- Click System.
- Click Apps & features.
- Select Get Dropbox or Dropbox X GB from the application list, where "X" is the amount of space corresponding to your promotion.
- Click Uninstall.
- Restart your computer to complete the uninstall.
Remove the files in your Dropbox folder
If you'd like to remove the files in your Dropbox folder from your hard drive, drag your Dropbox folder to the Recycle Bin.
This action will delete your local Dropbox folder. Any files in your local Dropbox folder that haven't synced won't be available on dropbox.com.
If you’re having trouble uninstalling the Dropbox app, follow these steps:
Reinstalling the latest version of the Dropbox can fix the uninstall process.
- Download the Dropbox app. The installer downloads automatically.
- Double-click the downloaded file.
- After the install completes, click the Dropbox icon in the system tray.
- Click your avatar (profile picture or initials).
- Click Quit Dropbox.
- Try to uninstall Dropbox again.
If the app still won’t uninstall, follow these steps to manually uninstall:
- Open Windows File Explorer.
- Copy this line and paste it into the address bar. Press Enter.
3. In “Program Files,” open the “Dropbox” folder, then open the “Client” folder.
4. In “Client,” you should see a file named DropboxUninstaller.exe. Double-click this file to run the uninstaller.
If the uninstaller fails or doesn’t launch, try running the uninstaller as an administrator:
- Right-click DropboxUninstaller.exe.
- Select Run as Administrator.
- Enter the computer admin username and password when prompted.
- Follow the the steps in the uninstaller.
Learn more
Remove settings files
Uninstalling Dropbox using the steps above will remove Dropbox from your hard drive. Additionally, you can remove Dropbox settings files out of your Application Data folder.
- In any Windows Explorer window (the program that you view files on your computer with), copy and paste the following code into the location bar at the top of the window and press Enter:
%APPDATA%
This will take you to your Application Data folder.
- Move the folder named Dropbox to the Recycle Bin.
- Paste the following code into the location bar at the top of the window and press Enter:
%LOCALAPPDATA%
This will take you to a secondary Application Data folder, which may also contain a Dropbox folder to move to the Recycle Bin.