How to delete your Dropbox account

To permanently delete your Dropbox account, follow the instructions for your plan and account type below. Learn how to find out what plan you have.

What happens when you delete your Dropbox account?

When you delete your Dropbox account:

• You’ll no longer be able to access your account or restore it after it’s been deleted.
• You’ll be logged out of Dropbox on all devices.
• Your account and file data will be deleted.
• Your files and folders will stop syncing on all devices. Content synced to your computer will stay there, but will no longer sync.
• Your files in private folders will be deleted from Dropbox servers. All content is non-recoverable as soon as you delete your account.
• Your files in shared folders will still be accessible by members in those shared folders, but you’ll no longer be able to access or edit those files.

If you’d like to cancel your subscription but not delete your account, learn how to cancel your subscription instead.

Dropbox Basic, Plus, Professional, and Essentials

To permanently delete a Dropbox Basic, Plus, Professional, or Essentials account:

1. Log in to dropbox.com.
2. Click your avatar (profile picture or initials) in the upper-right corner.
3. Click Settings.
4. At the bottom of the General tab, click Delete account.
   • Note: If you have an active subscription, you'll be prompted to cancel it in order to delete the account.

You can also delete a Dropbox Basic account from the Dropbox iOS app. To do this:

1. Open the Dropbox mobile app.
2. Tap Account (person icon).
3. Tap the  (gear icon) in the top right.
4. Scroll down and tap Delete account.
   • Note: If you logged in to Dropbox with your Google account, you’ll need to create a password to confirm your account deletion. Tap Send email, follow the prompts to create your password, and return to the Dropbox mobile app.
5. Type your password.
6. Select a reason for leaving.
7. Tap Delete account.
8. Tap Delete to confirm your choice.

Dropbox Family

To permanently delete a Dropbox Family account:

1. Cancel or leave your Dropbox Family plan.
2. Click your avatar (profile picture or initials) in the upper-right corner.
3. Click Manage account.
4. Click Cancel account at the bottom of the page.