If you're experiencing prolonged technical issues with the Dropbox mobile app for iOS, such as the app constantly crashing, you may need to reset Dropbox from scratch by deleting and reinstalling the app. Doing so should reset your settings and resolve any unusual technical errors.
Don't worry, uninstalling will only remove the app and its settings from your iPhone or iPad. Your files won't be touched; they're safe and sound on Dropbox servers.
How to delete the Dropbox mobile app on an iOS device
- To delete the Dropbox mobile app on an iOS device:
- From your home screen, tap and hold the Dropbox app icon.