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The Dropbox system extension is automatically installed when you install the Dropbox desktop app. It allows you to open online-only files from File Explorer (Windows), Finder (Mac), or third party applications.
The Dropbox system extension is installed automatically when you install the Dropbox desktop app, but it can sometimes be blocked by some system permissions. If this occurs, follow the instructions below to manually install the Dropbox system extension.
Note: If on a computer using an earlier operating system than macOS 11, you can update your system preferences to allow the blocked system extension.
To uninstall the system extension:
As a team admin, you can uninstall the Dropbox system extension from your team’s computers. To do this, go to the Dropbox system extension page in the admin console, check the boxes, and click Uninstall.
After the system extension is uninstalled, team members will still be able to use the Dropbox folder in File Explorer/Finder. However, all their online-only files will become available offline and the extension will be disabled for both their team account and any linked personal account they may have.
Note: When online-only files become available offline, they'll be downloaded directly to a team member’s computer.
The Dropbox system extension is secure and only used for online-only file management. It’s similar to other drivers and system extensions you may need to install for hardware or software, like printers, hard drives, or desktop applications.
Learn more about how Dropbox keeps your files safe and secure.