How to use transcripts and closed captions

Updated Nov 16, 2023
When previewing your videos in Dropbox, you can view a transcript or turn on closed captions.
highlight icon

Notes: 

  • Transcripts and closed captions are only available on dropbox.com.
  • Transcripts and closed captions may not always be accurate.
  • This feature is subject to our data retention policy. Video transcripts and captions will be stored for 45 days after last access and then securely deleted.

View a transcript

To view a transcript:

  1. Log in to dropbox.com.
  2. Click the name of a video file to open the preview.
  3. Click the Transcript tab in the right sidebar.
    • Note: If the right sidebar isn’t open, click the arrow or Transcript button on the right-side of the screen.

Transcripts allow you to access timestamps in your videos and can be copied and shared.

Turn closed captions on or off

To turn closed captions on or off:

  1. Log in to dropbox.com.
  2. Click the name of a video file to open the preview.
  3. Click CC in the controls at the bottom of the video window to turn on closed captions.
    • Click CC again to turn off closed captions.
Was this article helpful?

We’re sorry to hear that.
Let us know how we can improve.

Thanks for your feedback!
Let us know how this article helped.

Thanks for your feedback!

Other ways to get help