Why am I being prompted to join a Dropbox team account?

You may be prompted to join a Dropbox team account for several reasons:

• You created a Dropbox Basic, Plus, or Professional account using your work email address.
• Your admin sent a Dropbox team account invite to your personal account.
  • In this case, you’ll want to ask your admin to resend the invite to your work email

What are my options if I receive a prompt to join a team?

Dropbox may send you a prompt to request access to join a team, or you may receive a link from an admin in your email to join their team. In both cases, you have options. 

Receiving a prompt from Dropbox to request to join a team 

In this situation, Dropbox has noticed that you frequently collaborate with a Dropbox team and believes you may benefit from being part of that team account. When you open a link to a file or folder you received from a Dropbox admin, a window from Dropbox will give you the option to send a request to join the team account, or to bypass this prompt and proceed with opening the file or folder.

Receiving an invitation from a Dropbox admin to join their team

An admin from a Dropbox team may send you an email invite to join their team. You have the option whether to accept their invitation. 

If you decide to join the Dropbox team: 

• You’ll get access to additional storage through the team’s total storage pool and enjoy quicker access to shared content that’s already available within the team.
• Your account will transfer to that team, but you will control what happens to your existing files.
  • You can decide to transfer all of your current files to your new Dropbox team account. 
    • If you choose this option, your admin will have access to those files. 
  • Alternatively, you can decide to keep your files separate, and your admin will not have access to your files. 
    • When you choose this option, you’ll be prompted to create a new Dropbox account for all of the existing files in your account. 
• You won’t be able to leave the team without the admin’s permission.
• Your admin can choose to delete your account at any time. 

If you don’t choose to join the team: 

• You will only be able to collaborate on the specific file or folder that was shared with you.
• You will continue using your current storage space. 
• Your Dropbox account will remain independent from the team account. 

Learn more about joining a Dropbox team.
 

Will my team's admin have access to my personal files?

Yes, transferring an existing account to a Dropbox team account will give your admin access to view, open, share, and delete files. 

If you create a secondary, personal Dropbox account, your admin won’t have any access into this account. 
 

Learn more about what kind of access your team's admin has to your account.