You may be prompted to join a Dropbox team account for several reasons:
- You created a Dropbox Basic, Plus, or Professional account using your work email address.
- Your admin sent a Dropbox team account invite to your personal account.
- In this case, you’ll want to ask your admin to resend the invite to your work email
What are my options if I receive a prompt to join a team?
Dropbox may send you a prompt to request access to join a team, or you may receive a link from an admin in your email to join their team. In both cases, you have options.
Receiving a prompt from Dropbox to request to join a team
In this situation, Dropbox has noticed that you frequently collaborate with a Dropbox team and believes you may benefit from being part of that team account. When you open a link to a file or folder you received from a Dropbox admin, a window from Dropbox will give you the option to send a request to join the team account, or to bypass this prompt and proceed with opening the file or folder.
Receiving an invitation from a Dropbox admin to join their team
An admin from a Dropbox team may send you an email invite to join their team. You have the option whether to accept their invitation.
If you decide to join the Dropbox team:
- You’ll get access to additional storage through the team’s total storage pool and enjoy quicker access to shared content that’s already available within the team.
- Your account will transfer to that team, but you will control what happens to your existing files.
- You can decide to transfer all of your current files to your new Dropbox team account.
- If you choose this option, your admin will have access to those files.
- Alternatively, you can decide to keep your files separate, and your admin will not have access to your files.
- When you choose this option, you’ll be prompted to create a new Dropbox account for all of the existing files in your account.
- You won’t be able to leave the team without the admin’s permission.
- Your admin can choose to delete your account at any time.
If you don’t choose to join the team:
- You will only be able to collaborate on the specific file or folder that was shared with you.
- You will continue using your current storage space.
- Your Dropbox account will remain independent from the team account.
Learn more about joining a Dropbox team.
