The information in this article applies to all Dropbox customers.
To store files in Dropbox, you need to be logged in. If you don’t have an account yet, learn how to create a Dropbox account.
If you’ve forgotten your Dropbox password, you can change or reset your password to regain access to your account.
Or, if you know your Dropbox password but don’t have access to the associated email address, log in to Dropbox then immediately change your email address.
After you install the Dropbox desktop app, you’ll be prompted to log in if you’re not already logged in on dropbox.com. You can log in with your email and password, Google, or Apple. If you don’t have an account yet, click Sign up instead.
If you’re logged into one account and have a linked account you’d like to log into:
After you install the Dropbox mobile app, you’ll be prompted to log in if you’re not already logged in on dropbox.com. You can log in with your email and password, Google, or Apple. If you don’t have an account yet, click Sign up instead.
If you’re still experiencing issues logging in after following the steps above, contact Dropbox Support.
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