Dropbox Terms of Service, Privacy Policy, and Business Agreement updates

We’re constantly looking for ways to improve the Dropbox experience. To support these improvements, we’ve made a few updates to our Terms of Service, Privacy Policy and Dropbox Business Agreement, focusing on:

  • New features that leverage technologies like machine learning to help you organize and prioritize your work such as image search and content suggestions;
  • How Dropbox shares data with companies that it acquires (like HelloSign) and other ecosystem partners that offer integrations for Dropbox users;
  • Updates to our beta terms; 
  • Ensuring that data transfers from the United Kingdom to the US will still be covered by our Privacy Shield certification if the United Kingdom leaves the EU.

Learn more by reading our updated Terms of Service, Privacy Policy, and Business Agreement, our blog post, as well as our Privacy Policy FAQ.

When do these updates take effect?

The updated Terms of Service, Privacy Policy, and Dropbox Business Agreement take effect on September 24th, 2019.

Will these updates affect the way I use Dropbox?

You can continue using Dropbox the same way you always have to store and share your stuff. But the new Dropbox now also offers a robust collaboration workspace that helps users find, retrieve, and organize their stuff, collaborate with others, and stay focused on their most important work. These revisions align our Terms and Privacy Policy with the new Dropbox — for example, our revised terms outline that our Services provide “features like commenting, sharing, searching, image thumbnails, document previews, optical character recognition (OCR), easy sorting and organization, and personalization to help reduce busywork.”

How do these updates affect how my personal data is used or shared?

Dropbox has developed an extensive ecosystem to help bring all your work into one, easy-to-access platform. In order to do so, we’ve built integrations with ecosystem partners, as well as acquired HelloSign to build out our electronic signature capabilities. We’ve revised our Privacy Policy to reflect the evolution of our ecosystem and explain how we share data with our ecosystem partners when you connect your Dropbox account with their services, as well as how we share data with other Dropbox Companies to help you collaborate with others and stay on top of your most important work. For information on who the Dropbox Companies are and how Dropbox shares your data with them, please visit our Privacy Policy FAQ

How does Dropbox use my information for machine learning purposes? 

We’ve built certain features that leverage machine learning technology to help users prioritize, organize, and contextualize their work, and we’ve revised our Terms of Service and Privacy Policy to reflect this. For example, we’ve built more robust search features such as auto OCR and image search to help you find what you’re looking for. For more information on how we use machine learning technologies, visit our Privacy Policy FAQ.

What changes are you making to beta terms?

Our updated beta terms don’t affect your ability to access betas or early access features, but they do affect your ability to talk about them. Now, if you sign up to test a beta or early access feature, you agree to (1) keep the feature confidential; and (2) allow Dropbox to reach out to you for feedback about your experience. This allows us to continue fine-tuning the feature to ensure that we get things right and help our users get the most out of Dropbox.

I’m worried about Brexit. Will I be able to continue using Dropbox if the UK leaves the European Union? 

Yes, Dropbox has taken steps to ensure that data transfers from the UK to the US will continue to be covered by our Privacy Shield certification if the UK leaves the European Union.

What if I don’t want to agree to these terms?

By continuing to use the Dropbox Services, you are agreeing to our updated Terms and Privacy Policy. If, after reviewing the updates, you decide that you don’t want to agree to these terms, you can cancel your account.

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