How to stop Dropbox team members from permanently deleting files

Updated Oct 10, 2023

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The information in this article applies to certain types of admins on Dropbox Professional, Essentials, Standard, Business, Advanced, Business Plus, and Enterprise.

Certain types of Dropbox admins can control whether team members can delete files permanently.

How to stop team members from deleting files permanently

To prevent team members from deleting files permanently:

  1. Log in to dropbox.com with your admin credentials.
  2. Click Admin console in the left sidebar.
  3. Under Products, click Settings.
  4. Click Content.
  5. Under Content tools, toggle Permanent delete to Off.
  6. Click Save.

If a team member tries to delete a file while this setting is toggled to On, they’ll be asked to enter a password to continue.

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Notes:

  • Even if Permanent delete is turned off, admins can still delete files permanently if they log in as a team member.
  • This setting doesn't apply to Dropbox Replay.

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