Where is my data stored?

Updated Apr 23, 2024

Once a file is added to your Dropbox account, it's synced to our secure online servers. All files stored online by Dropbox are encrypted and kept in secure storage servers. Storage servers are located in data centers across the United States. Additionally, storage servers are available in Australia, the European Union, Japan, and the United Kingdom for eligible Dropbox users.

Learn more about how the Dropbox service works.

Can I change where my file data is stored?

If your team’s data is stored in the United States but your team’s billing address is elsewhere, you may be able to migrate your data to a server closer to your team’s billing address. 

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  • The server location selected applies to a team's file data while stored permanently at rest. See our Security Whitepaper for more info.
  • You can’t choose the location of the new server.
  • Data migration can’t be undone.
  • Files that were added to Send and track or the Signatures page before localized data storage is enabled on your account won’t be stored in the selected location.
    • If you enabled localized data storage before February 15, 2024, only files that are uploaded or otherwise added to Send and Track or the Signatures page after February 15, 2024, will be stored in the selection location.

To be eligible to change where your team’s file data is stored, you must:

  • Be on Dropbox Standard, Advanced, Business, Business Plus, or Enterprise
  • Have a billing address that doesn’t match the location where your data is currently stored
  • Have a minimum of 10 licenses
  • Be on an annual billing cycle
  • Not have a migration already in progress
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Note: To be eligible to migrate your team’s data to EU servers, your payment method must be set to either manual invoicing (bank wire or check) or credit card.

To change the location of the server that stores your file data:

  1. Log in to dropbox.com with your admin credentials.
  2. Click Admin console in the left sidebar.
  3. Click Settings.
  4. Click Team profile.
  5. Click Change next to Localized Data Storage.
  6. Read the terms and conditions.
  7. Click Migrate.

You can see the progress of the migration next to Localized Data Storage. Once your data has been moved, you’ll receive a confirmation email with the new location.

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