How to add custom branding for shared links or file requests

Updated Mar 25, 2024
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This feature is available to customers on Dropbox Professional, Essentials, Standard, Business, Advanced, Business Plus, and Enterprise.

With branded sharing, you can customize brand elements to help establish your professional brand with clients. 
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Note: If you’re a member of a Dropbox team account, your admin may control branded sharing settings for your entire team.

How to set up branded sharing

  1. Log in to dropbox.com
  2. Click your avatar (profile picture or initials) in the top-right corner.
  3. Click Settings.
  4. Click the Branding tab.
  5. Add your brand name and website:
    • Type the name you’d like clients to see in the Brand name field.
    • Enter a link to your website, if you’d like.
      • Note: If a link is entered, the user will be redirected to the website when clicking on the logo. 
  6. Add your social media links, if you’d like.
  7. Add your logo and background:
    • Click Upload a logo to upload your brand’s logo.
    • Click Choose a background to select a background color or upload a background image.
  8. Choose when your branding appears by toggling these options on or off:
    • Sharing files and folders
    • File requests
    • File transfers
  9. Click Save changes.

 

You can switch between previews of your branding selections on the right by clicking Shared file, Shared folder, Email, File transfer, and File request.

  1. Log in to dropbox.com
  2. Click your avatar (profile picture or initials) in the top-right corner.
  3. Click Settings.
  4. Click the Branding tab.
  5. Click Upload a logo to upload your organization’s logo.
  6. Click Choose a background.  You can select a color, add a custom color or upload an image. 
  7. Click Save changes.
  8. Toggle between Shared File, Shared Folder, and Email, to preview the views of your branding. 
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Note: Logos and background images will only appear when sharing presentations, documents, or image files.

How to edit branded sharing

To edit branded sharing:
  1. Log in to dropbox.com
  2. Click your avatar (profile picture or initials) in the top-right corner.
  3. Click Settings.
  4. Click the Branding tab.
  5. Edit your brand name and website:
    • Edit the name you’d like clients to see in the Brand name field.
    • Edit or delete the link to your website, if you’d like.
      • Note: If a link is entered, the client will be redirected to the website when clicking on the logo. 
  6. Edit your social media links, if you’d like.
  7. Edit your logo and background:
    • Click X on the upper right of the company logo to change or remove your brand’s logo.
    • Click X on the upper right of the Background image to change or remove the image that will appear on your splash screen.
  8. Choose when your branding appears by toggling these options on or off:
    • Sharing files and folders
    • File requests
    • File transfers
  9. Click Save changes.
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Notes:

  • Only team admins can upload or edit logos and background images via the Admin Console.
  • Team admins can toggle the setting Members can set their own branding to On to give team members the same branding options as Dropbox Professional users.

To edit branded sharing:

  1. Log in to dropbox.com with your admin credentials.
  2. Click Admin console in the left sidebar.
  3. Click Settings in the left sidebar.
  4. Click Team profile under Account.
  5. Under External branding, click Edit or Remove next to Company logo or Background image to make changes.
  6. Scroll down to see previews of shared files, shared folders, and email notifications.

How to share with your branding

Your professional branding will be included every time you request or send files and folders from Dropbox. The recipient will see your branding in their email notification and previews. If you have any website links set up, the recipient will be sent to your website if they click on your logo image.
Your professional branding will be included every time you share with a direct invitation. Just share a file or folder as you normally would, and the recipient will see your branding in their email notification. If you've set a background image with your branding, it'll appear behind the file or folder preview the recipient is viewing.
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