Managing a Dropbox Family plan

The Dropbox Family plan is available to a limited audience. To find out if you can purchase Dropbox Family, check the upgrade options in your account settings. 

Dropbox Family is a plan with 2 TB of storage space that can be shared by up to 6 family members, ages 13 and older.

The person who purchases Dropbox Family is the Family manager. The Family manager can access family membership and billing information from their Dropbox account settings.

Sections in this article:

Invite new members

The Family manager can invite new members and check the status of invites.

When a family member joins the plan they will have immediate access to the shared storage space and features of Dropbox Family. If a member had a Dropbox Plus or Professional plan before joining the Family plan, their individual account will be refunded for the prorated cost of their original plan. 

If family members don’t already have their own Dropbox account, they can create one when they accept the invitation to join the Family plan. 

To invite new members:

  1. Sign in to dropbox.com with your Family manager account.
  2. Click your avatar (profile picture or initials).
  3. Click Settings.
  4. Click Family.
  5. Click Invite Members.
  6. Enter the email address of the family member you want to invite and add a note, if you like.
    • You can also invite family members with a link. To do so, click Get a link instead and share that link with an email or other message. 
  7. Click Send Invites.

Once a member accepts your invitation and joins the plan, their name and email address will appear under Your family with their status.

Note: You can copy and send a link invite any time, but you can’t re-send an email invite. Create a new invite or send a link invite instead.

Learn more about Dropbox Family

The Dropbox Family plan: an overview

Sharing files and folders with Dropbox Family

How to cancel or leave a Dropbox Family plan

Troubleshooting issues with Dropbox Family

Dropbox Family plan FAQs

Remove a member or cancel an invite

The Family manager can remove a member from their Family Plan or cancel a pending invite:

  1. Sign in to dropbox.com with your Family manager account.
  2. Click your avatar (profile picture or initials).
  3. Click Settings.
  4. Click Family.
  5. Click the “” (ellipsis) next to the name of the Family member you’d like to remove from the plan or the pending invite you’d like to cancel.
  6. Click Remove or Delete invite.

Update billing information

The Family manager can change their payment method or billing period and view invoices and receipts in their billing history.

  1. Sign in to dropbox.com with your Family manager account.
  2. Click your avatar (profile picture or initials).
  3. Click Settings.
  4. Click Billing.

Check storage space

The Family manager can see how much storage space has been used, and how usage is divided between members.

  1. Sign in to dropbox.com with your Family manager account.
  2. Click your avatar (profile picture or initials).
  3. Click Settings.
  4. Click Plan.
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