Overview of the Dropbox team file system update

Updated Oct 22, 2025

In this article

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This article applies to Dropbox Standard, Business, Advanced, Business Plus, and Enterprise teams.

Overview

Dropbox updated the structure of team folders to make it more organized and easier to use. This change has already been rolled out to all eligible Dropbox team accounts.

If your team has already completed this migration, you‘re now using the new folder structure. This article explains what’s changed, how the new system works, and how to resolve common post-update issues.

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Note: File paths have changed, API integrations or file automations using absolute paths may need to be updated.

Graphic outlining organizational changes before and after filesystem update

What’s changed?

The updated team file system brings several structural and permission improvements:

  • Unified team space: All team folders now live in a shared team space for better visibility and organization.
  • Updated folder naming: The desktop folder name changed from “Dropbox [team name]” to “[Team name] Dropbox”.
  • Personal folders: Every team member now has a personal folder in the team space.
  • Centralized access control: Folder permissions cascade from top-level folders, allowing admins to manage access more consistently.
  • Visible file paths: Folder paths now include the top-level folder name.
  • Improved sharing transparency: When a subfolder is shared, members can see its parent folder path (but not its contents).

These changes make it easier for teams to manage shared workspaces, maintain consistent access, and collaborate securely.
 

What this means for your team

For team members

  • You’ll find your files and folders in the new team space.
  • Shared folders may appear under different paths than before.
  • If a shared folder doesn’t appear on your desktop, check your selective sync settings for that folder.
    • You can also ask your team admin for a full folder path report to identify the top-level folder for your subfolders if needed.
  • Some shortcuts, scripts, or third-party automations using old file paths may need to be recreated.
  • Existing team folders default to the availability setting for new files. Make sure to check that any folders that need to be available offline, are.
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Note: It’s recommended to set files to online-only for faster syncing times.

For admins

  • Team folders and permissions can now be managed in one central location.
  • Permissions for top-level folders automatically apply to subfolders unless manually changed.
  • You can still control whether team members can create or manage team folders. Learn more about team folders.
  • Check sharing and access permissions for top-level folders in the Manage access settings:
    • To prevent team members from managing access to a top-level folder, set to Admin only for top-level folders and Team members who can edit for subfolders. Learn more about managing access settings.
    • The default for the Manage access setting on team folders depends on where the team folder is created. For example, new folders created in: 
      • “/browse” will be set to Team members who can edit by default.
      • The content manager by an admin will be set to Admin only by default.
  • You can request a folder path report from Dropbox Support to review folder structure and sync settings.

FAQs

What’s a personal folder?

This folder stores the team member’s files, and any files that are shared with them. You can find this folder at “/[team name] Dropbox/[team member’s name]”. Learn more about how to share content with your team after the file system update.

What changed with team folders?

  • Team folders now live in the Dropbox team space, instead of members folders.
  • Renaming a team folder changes the name for everyone else. 
  • When you create a team folder, you can choose who to share it with, and when.
  • Team members can add files and folders to team folders by clicking Create or Upload files and folders from the All files page. 
    • All files in the team Dropbox are now organized in folders, either in your member folder or in team folders. Team users can no longer add files to the team Dropbox root, and will need to add them to a folder instead.
  • Team admins can share team folders externally with individuals or groups. 
    • To share team folders with people outside your team, the Sharing externally setting must be set to On. You can change this setting from the admin console.
  • Sharing a folder with someone on your team reveals the file path name of that folder.
    • For example, if you share a subfolder called “Summer Campaign 2024” with a team member, they’ll be able to see the file path for the parent folders (for example, “Design/Marketing/Summer Campaign 2024”) even if they don’t have access to those folders. The “Summer Campaign 2024” folder appears as a traversal rights folder. All folder and file permissions stay the same. 

Learn more about how to share content with your team after the file system update.

What can mobile app users do?

Mobile app users can create and share team folders, but must use the web browser to move, delete, rename, or duplicate folders.

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