Leaving a Family plan
While only the Family manager can cancel the plan, Family members can opt out of the Family plan at any time. Once a member leaves the plan, they'll be downgraded to a free Dropbox Basic account and will lose access to the features and storage space of Dropbox Family.
Family members who leave a Family plan will retain all their files and folders in their individual account, plus any content that was shared with them, but will lose access to the Family Room folder. If they exceed the storage quota of their Basic account they can still access their files, but Dropbox will stop syncing files to their devices.
To leave a Family plan:
- Log in to dropbox.com.
- Click your avatar (profile picture or initials) in the bottom-left corner.
- Click Manage account.
- Under Subscriptions, click Leave plan.
- Select a reason for leaving.
- Click Continue canceling. You’ll receive an email confirmation that your subscription has been canceled.