How to share files and folders with Dropbox Family

Dropbox Family is a great and simple way to get everyone in your family organized. If you’re having trouble with sharing files within your Dropbox Family, this article will explain how Dropbox Family storage works and how to share files and folders with Dropbox Family.

How does shared storage on Dropbox Family work?

On a Dropbox Family plan, every file or folder in a Family member’s account only counts once toward the total storage space quota.

Sharing files and folders with other members of the same Family plan doesn't count toward the storage quota again. 

If you share with someone outside of your Family plan, or if someone outside the plan shares with you, those files will count toward both your account quota and theirs.

All members of a Family plan can see how much storage space has been used, and how usage is divided between members.

How to check your storage space

1. Log in to dropbox.com.
2. Click your avatar (profile picture or initials) in the bottom-left corner.
3. Click Settings.
4. Click Plan. "Space available: and "Space used" are shown. 
   • To see each Family member’s usage, click the arrow next to Everyone else’s files.

How do shared files and folders on Dropbox Family work?

When you share a file, Family members will have access to the file in their own Dropbox account. Documents, photos, and other files stored in Dropbox are updated automatically, so everyone with access to a file sees the same version. 

You can share folders in the same way as files. Anyone you share the folder with will have access to the files inside. 

What is the Family Room folder?

All Family members have access to a common folder called “Family Room” that can’t be deleted, moved, or renamed. Each member can find the Family Room folder in their own Dropbox account—it looks like a folder with two or three people on it. It's a place where your family can organize and access all types of files, from receipts and tax documents to photos and school work.

How do Family Room folders work? 

When you upload or create files and folders inside the Family Room folder, all Family plan members will automatically have edit access to those files and folders. Any Family member can remove files from the Family Room folder at any time. When content is removed, other members won’t see it in their Dropbox accounts any longer. 

How to make a Family Room folder

The Family Room folder is automatically generated and you can’t create additional Family Room folders.

Who manages a Family Room folder?

The Family plan manager is the owner of the Family Room folder. If the Family manager cancels or changes the plan, each member will keep a copy of the folder in their own account.

Who can access a Family Room folder?

Any time the manager invites new members to the plan, the new members will automatically have access to the Family Room folder when they join. 

If the Family manager removes a member from the plan, the manager can choose whether or not the member keeps a copy of the Family Room folder. If a member leaves the plan, they’ll no longer have access to the Family Room folder, or have a copy in their own account.

What are the sharing permissions on a Dropbox Family plan?

Family members can choose to share files and folders with edit access or view-only access. Members can share with a single family member, or all of the members on their plan.

What can family members do with edit access files?

With edit access, family members can make changes to files and folders that are shared with them. These changes will be saved on the shared version, so everyone who has access to it will see the changes.

What can family members do with view-only access files?

With view-only access, family members can view and add comments to shared files and folders, but they can’t make any changes. 

How to share files on Dropbox Family

On a Dropbox Family plan, you can share files with other family members just like you share any other file in Dropbox, such as sharing through email or sharing through a link.

Having trouble with your Dropbox Family account?

If you’re experiencing problems with your Dropbox Family account, learn how to troubleshoot issues with joining a Family plan. Alternatively, you can contact Dropbox support.