How to download the Dropbox app for Windows in the Microsoft app store
This article describes a feature available to customers with devices running Windows 10 and higher. The Dropbox app in the Microsoft app store is in beta and is subject to additional terms.
Note: The Dropbox desktop app available in the Microsoft store is not the same as the Dropbox app for Windows in S-mode (Dropbox lite).
Eligibility
This app will be available to users on Windows devices with access to the Microsoft app store. You must be on Windows 10 21H2 (10.0.19044.0) or higher to install the Dropbox app from the Microsoft app store.
Note: At this time, we recommend that managed teams continue to use the Dropbox desktop app rather than installing the Dropbox app from the Microsoft app store.
How do I install the Dropbox app from the Microsoft app store?
You can install the Dropbox app for Windows from the Microsoft Store.
If you already have the Dropbox desktop app installed on your device, you’ll be prompted to uninstall the current version before the Dropbox app from the Microsoft app store version is installed.
Note: If you are running Windows 10 on your device, you may need to manually uninstall the Dropbox desktop app currently on your device before you can install the Microsoft app store version.
Notes:
- If you have a large number of files and folders, this process may take some time.
- You won’t be able to install the Dropbox app to a location other than where you have Windows installed.
- Moving the Dropbox folder to OneDrive is not supported.
FAQs about the Dropbox app in the Microsoft app store
Why are there two Dropbox apps in the Microsoft app store?
Searching for “Dropbox” in the Microsoft app store will bring up the Dropbox app for Windows 10+ and Dropbox Lite. They are two different versions of Dropbox for Windows.
The Dropbox Lite app experience is similar to using Dropbox web or mobile previews. You can view your files and folders and preview content, but you won’t be able to sync your content.
The Dropbox app in the Microsoft app store offers the same functionality as the Dropbox desktop app downloaded from dropbox.com. If you choose to use this version of the Dropbox app, you will receive future product updates from the Microsoft app store.
Learn more about The Dropbox app for Windows in S mode (Dropbox Lite).
Can I use the Dropbox web app and Microsoft store app at the same time?
You won’t be able to have both the Dropbox desktop app and the Dropbox app from the Microsoft app store installed simultaneously.
If you choose to download the Dropbox app from the Microsoft Store, the existing Dropbox desktop app on your device will need to be uninstalled. Before the previous app is uninstalled, you’ll receive an alert and will be asked to confirm that you want to install the store app. After the first app is done uninstalling, the new one will automatically install. Your content won’t be affected during this process.
Can I still use Dropbox Lite and the Microsoft store app at the same time?
The above limitation doesn’t apply to the Dropbox S-Mode (or Dropbox Lite) app. You can continue using this app alongside the Microsoft Store app without any issues.
Why is Dropbox no longer in my Office Places?
At this time, the Dropbox app in the Microsoft app store does not support the Microsoft Office add-on.
Community answers
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