Sync icons on Dropbox for macOS on File Provider
This article is for customers on Dropbox for macOS on File Provider. If you haven’t updated to this version of Dropbox, your icons might look slightly different.
There are two locations where sync icons appear:
- In the Dropbox folder on your computer
- In the menu bar
Sync icons in the Dropbox folder
To see the sync status of a specific file or folder:
- Open the Dropbox folder in Finder.
- Locate the file or folder you'd like to check.
- Note: You can use the search bar in the top right to find the file or folder.
- Look at the sync icon next to the file or folder.
Tip: Hovering over an icon will give you a description of its current state.
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Available offline
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Online-only
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Syncing
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Sync in progress
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Sync errorA cloud with an exclamation point inside means that your file or folder can’t update or sync. If you just attempted to add this file or folder to your Dropbox account, it may mean that it can’t be added. Learn about the different types of sync errors and how to solve them. |
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Ignored file
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Available
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What to do if your sync icons are missing
If your sync icons are missing, close all non-Dropbox applications then quit and relaunch the Dropbox desktop app.
The sync icons in the menu bar
Below are the different Dropbox icons that will appear in your menu bar.
The icon color may vary.
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Fully synced
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Sync in progress
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Syncing paused
A solid black circle with a white pause icon means that you paused syncing. Any changes you make to your Dropbox files and folders won’t update everywhere you access Dropbox until you resume syncing. |
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Not connected to internet
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Unread notificationsA red circle with a white number on it has nothing to do with syncing. It means that you have unread Dropbox notifications. |
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Camera uploads in progress
A camera icon means that you have connected a camera or mobile device with a camera to your computer and your camera roll is being uploaded to Dropbox. |
Other ways to see your Dropbox sync status
You can also see the sync status of your entire Dropbox account in the bottom left of the Dropbox app window. To open the Dropbox app window, click the Dropbox icon in your menu bar.
If your files are fully synced, the text in the bottom left corner will say Your files are up to date. Find out what other sync statuses mean.
Note: Dropbox Backup users will see slightly different wording on some sync statuses.
Community answers
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Posted by: Rinconman 187 days ago2463100
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Posted by: Rogermcv 113 days ago421455
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Posted by: suibom 6 days ago11712331