How to set device approvals for Dropbox team members

Admins Updated Sep 23, 2025

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The information in this article applies to certain types of admins on Dropbox Standard, Business, Advanced, Business Plus, and Enterprise plans.


Certain types of admins can use device approvals to manage what devices team members use to access their Dropbox team accounts. Learn more about device limits for users on different Dropbox plans.
 

How to set up device approvals for your team

  1. Log in to dropbox.com with your admin credentials.
  2. Click Admin console in the left sidebar.
  3. Click Settings.
  4. Select the Security tab.
  5. Scroll to the Devices section.
  6. Under Devices, click Device approvals.
  7. In the Computers and Mobile devices sections, use the dropdown menus to choose how many computers and devices each team member can connect to Dropbox.
  8. In the Disconnected devices section, choose what happens when a member disconnects a computer or device from Dropbox:
    • Remove: The device no longer counts toward the limit.
    • Keep: The device counts toward the limit until an admin removes it.
  9. In the Device limit reached section, choose what happens when members are already over the limits (such as when they join the team or when an admin lowers the limit):
    • Remove oldest: Oldest devices (by last activity) are removed and disconnected to meet the limit.
    • Remove all: All devices are disconnected.
    • Make exception: The member is allowed to connect as many devices as they like.
  10. In the Exceptions section, click Add exceptions to choose which members (if any) can connect as many devices as they like. Start typing their name or email address, click the auto-populated name to add it, then click Done.
  11. In the Fixed web session secton, choose how long members can stay logged into their account before they’re automatically logged out. Options range from 1 day to 1 year.
  12. In the Idle web sessions section, choose how long members can stay logged in without activity on dropbox.com before they’re automatically logged out. Options range from None to 48 hours.
  13. Click Save in the bottom-right corner.
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Note: Device approvals affect only the Dropbox desktop app and Dropbox mobile app. They don't affect any other app or dropbox.com.

How to limit team members to one Dropbox account per computer

If you don’t want your team members to access both a personal and a work Dropbox account on their computers via the desktop app, you can allow only a single account on each computer.

  1. Log in to dropbox.com with your admin credentials.
  2. Click Admin console in the left sidebar.
  3. Click Settings.
  4. Select the Security tab.
  5. Under Devices, click Linked accounts.
  6. Toggle Linked accounts to Off.
  7. Click Save in the bottom-right corner.
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Note: Members will only be able to access the first account they logged in to on a device. They’ll be logged out of any other account. This doesn’t affect the Dropbox mobile app or dropbox.com.

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