How to use Dropbox Rewind
This article discusses a feature that’s available to users on the Dropbox Backup plan, or Dropbox Plus, Family, Professional, Essentials, Standard, Advanced, Business, Business Plus, or Enterprise.
This feature is not available on the Dropbox mobile app or to users on Dropbox Backup Beta.
Dropbox Rewind is a tool that lets you undo many changes at once. It’s most useful when a major data-loss incident occurs, like if a virus infects your account.
If you don't need to undo many changes, there are other steps you can take:
- If you’re missing any files, check your deleted files page.
- If a file is the wrong version, check its version history.
- If a virus has infected your account, learn what to do before and after you use Dropbox Rewind.
Important:
- Standard file recovery periods and options don’t apply to files deleted directly from the Send and track feature. Deleting a file from Send and track is permanent, and any associated metadata or data analytics can’t be recovered once the file is deleted.
- Any files added to Send and track before February 15, 2024 won’t be added to the “Send and track” folder on your Dropbox account. Deleting these files is permanent, and any associated metadata or data analytics can’t be recovered once the files are deleted.
Dropbox Rewind will undo:
- File edits, renames, additions, and deletions.
- Actions taken in shared folders, including those owned by other people.
- Actions taken in Dropbox team folders that you’re a member of and have edit access to.
Dropbox Rewind won't undo:
- Changes made earlier than your account’s version history.
- Permanently deleted files.
- Deleted files added to Send and track before February 15, 2024.
- Changes made to Paper docs (unless you’re using the 2020 release of Dropbox Paper).
- Changes to files or folders owned by other teams.
- File history (the rewind will just be added to your history).
- File or folder membership changes—for example, if you were removed from a shared folder, using Dropbox Rewind won't add you back to that folder.
- If you’d like to rewind a folder that you unshared, contact support.
How to use Dropbox Rewind
On dropbox.com
- Log in to dropbox.com.
- Rewind your folders:
- To rewind your entire Dropbox account, navigate to All files, click the gear icon, then click Rewind this folder.
- To rewind a specific folder, hover over the name of the folder and click "..." (ellipsis) next to Activity, then click Rewind this folder. This will also rewind all folders within that specific folder.
- Click Try Rewind.
- Click on the graph to pick a day.
- We recommend you pick a day immediately before the incident happened, which will usually appear as a spike on the graph.
- Click Continue.
- From the Fine tune list, find the earliest change you want to undo and click the blue line below it.
- All file changes above the blue line will appear grayed out—this means they’ll be undone after the rewind.
- Click Continue.
- Click Rewind. You'll receive an email once the rewind is complete.
Note: If you’re on a Dropbox team account and you follow the instructions in step 2 to rewind your entire Dropbox account, it will only rewind your personal files and shared folders. To rewind a team folder, follow the instructions in step 2 to rewind a specific folder, and repeat for each team folder.
- Open your Dropbox desktop preferences.
- Click the Backups tab.
- Click Manage backups.
- Select the backup you’d like to manage on the left.
- Click Rewind backup to restore a previous version of your backup.
- Click Try Rewind in the right sidebar.
- Click on the graph to pick a day.
- We recommend you pick a day immediately before the incident happened, which will usually appear as a spike on the graph.
- Click Continue.
- From the Fine tune list, find the earliest change you want to undo and click the blue line below it.
- All file changes above the blue line will appear grayed out—this means they’ll be undone after the rewind.
- Click Continue.
- Click Rewind. You'll receive an email once the rewind is complete.
Note: Dropbox Rewind is not available from the Dropbox mobile app.
Learn how to check which version of Dropbox Backup you’re using.
Admins: Manage Dropbox Rewind settings for your team
By default, only admins on Dropbox team accounts can use Dropbox Rewind. However, admins can change this setting to allow team members to use Dropbox Rewind. To do so:
- Log in to dropbox.com with your admin credentials.
- Click Admin console.
- Click Settings.
- Under Content, click Rewind.
- Click the dropdown menu next to Set who can rewind folders, and select Everyone on your team or Only team admins.
- If you choose Everyone on your team, team members will be able to rewind their personal and shared folders, as well as team folders.
- If you choose Only team admins, team members won’t be able to rewind any folders in their account.
Note: Admins can't log in as a team member to rewind their team member's account. They can only allow the team member to rewind their own account.
What should I do after I use Dropbox Rewind?
After you’ve used Dropbox Rewind, we recommend that you:
- Check your account on dropbox.com to make sure the correct changes were made.
- Wait for all content to sync to linked devices before making any changes.
If you realize you’d like to rewind to an earlier point in time, you can do so by following the steps to use Dropbox Rewind and choosing an earlier point in the File Activity graph or Fine tune list.
- If you’re missing any files, check your deleted files page.
- If a file is the wrong version, check its version history.
Can I undo Dropbox Rewind?
Yes, you can undo Dropbox Rewind by rewinding your account to a time before the first Rewind took place.
For example, you use Rewind at 4:00 pm today to revert your account to how it was three days ago. To undo this, use Rewind again to revert your account to a time before today at 4:00 pm.
How far back can Dropbox rewind?
Dropbox Rewind can only undo changes made within your account’s version history.
Still have questions?
Community answers
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