How to enable Dropbox for macOS for your team

Dropbox is continuing to expand the rollout of full support for macOS 12.5 and later. The latest version of Dropbox for macOS utilizes Apple’s updated File Provider API and fixes issues related to opening online-only files in third-party applications for users on macOS 12.5 or higher. This updated experience is more integrated with macOS and comes with some changes that are consistent with macOS requirements.

Note: Your device must be running macOS 12.5 or later to use Dropbox for macOS. However, using macOS 13+ is strongly encouraged.

How to update to Dropbox on macOS

Once your team is ready to update Dropbox on macOS, you can enable it for all team members through your admin console settings. To do so:

  1. Sign in to using your admin credentials.
  2. Click Admin console.
  3. Click Settings.
  4. Under Content, click Sync.
  5. Toggle Updates for Dropbox on macOS to On.
    • Keeping or switching the toggle to Off will stop migration eligibility notifications. It won’t stop in-progress migrations or revert the Dropbox desktop app back to the previous version.

After the update is complete, team members will receive a notification stating “Dropbox for macOS is now ready” in Dropbox on the menu bar.


  • It can take up to 20 minutes for team members to begin seeing this notification. To update, team members must click Get started and follow the prompted steps.
  • Depending on the number of files, this initial update can take a significant amount of time.
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