Enabling Dropbox for macOS Early Access with your team

For Dropbox to integrate with macOS going forward, we are revamping our Sync Engine to make use of the File Provider API.

You can expect the following changes with updated support for Dropbox on macOS:

  • Your Dropbox folder will be moved to ~/Library/CloudStorage.
    • Your Dropbox folder in Finder will now be found under Locations and no longer under Favorites.
    • Changing the location of your Dropbox folder is no longer supported by macOS.
    • Due to the change of the Dropbox folder location, files that were previously linked in some third-party applications may need to be linked again.
    • Individual folders can be moved from your Dropbox folder to Favorites for quick access.
    • Storing your Dropbox folder on an external drive is no longer supported by macOS.
  • You can use Make online-only and Make available offline actions when syncing your files and folders.

During the process of moving files to ~/Library/CloudStorage, you’ll continue to have access to all of your content. However, edits to your files will only sync to other devices when this is complete. After the move is completed, Dropbox will ensure your files are up to date.

How to opt in to Dropbox on macOS early access

Once eligible for Dropbox for macOS early access, you can enable it for all members of your team through your admin console settings. To do so:

  1. Sign in to dropbox.com using your admin credentials.
  2. Click Admin console.
  3. Click Settings.
  4. Under Account, click Early access.
  5. Next to Dropbox for macOS, click Enroll.
  6. Confirm by clicking Get early access in the prompted window.

Team members will begin to see a notification stating The beta experience for Dropbox for macOS is available now in Dropbox on the menu bar.

Note: It can take up to 20 minutes for team members to begin seeing this notification.

To opt in, a team member will click Try it and follow the prompted steps.

Note: Depending on the number of files, this initial update can take a significant amount of time.

How to turn off notifications for or unenroll from Dropbox on macOS early access

To stop team members from receiving notifications for Dropbox for macOS early access:

  1. Sign in to dropbox.com using your admin credentials.
  2. Click Admin console.
  3. Click Settings.
  4. Under Content, click Sync.
  5. Toggle off Dropbox for macOS.

To unenroll from Dropbox for macOS early access:  

  1. Sign in to dropbox.com using your admin credentials.
  2. Click Admin console.
  3. Click Settings.
  4. Under Account, click Early access.
  5. Next to Dropbox for macOS, click Unenroll.

Team members will no longer see notifications for early access. These notifications can be turned back on at any time.

Note: Those who already completed the update will remain in the early access experience. They’ll need to follow the opt out process to revert back to the previous experience.

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