Add a trusted contact to your vault

Updated Aug 04, 2023
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This article is for vault owners using the Dropbox Vault feature which is available to users on the Dropbox Plus, Professional, and Family plans. If you’re a trusted contact for someone else’s vault, visit the article about becoming a trusted contact instead.

After you set up a vault with Dropbox Vault, you can share it with up to 5 trusted contacts. Trusted contacts can’t open or edit your vault, but they can download all of the files in it at once as a ZIP file.

Trusted contacts won’t need your PIN to download your vault, but they will need their Dropbox account password. Dropbox will notify you via email when any trusted contact downloads the files from your vault.

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  • If your trusted contact doesn’t have a Dropbox account, they’ll need to create one to accept your invite. (You can invite them anyway and they’ll be prompted to create a Dropbox account from their email invitation).
  • Users on the latest Dropbox for macOS update will no longer be able to access Vault through the Dropbox desktop app. You’ll still be able to access Vault on and the Dropbox mobile app.

Invite someone to be a trusted contact

You can invite a trusted contact on Once you invite a trusted contact, they will receive an email invitation. You can see and manage your trusted contact invitations from your vault’s settings.

To invite a trusted contact to your vault:

  1. Log in to
  2. Click Vault in your files and folders list.
  3. Enter your PIN.
  4. Click the Settings tab.
  5. Click Invite contact.
  6. Enter your trusted contact’s email address. Enter a message if you’d like.
  7. Click Send.

View or remove trusted contacts

To view your trusted contacts or remove them:

  1. Log in to
  2. Click Vault in your files and folders list.
  3. Enter your PIN.
  4. Click the Settings tab.
  5. Under Trusted contacts, you’ll see a list of your trusted contacts.
    • To remove a trusted contact, click the “” (ellipsis) next to their name and click Revoke access.
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