Dropbox Passwords breach monitoring

Dropbox Passwords is available for customers on Dropbox Basic, Plus, Family, Professional, Standard, Advanced, and Enterprise. If you’re on a team with a negotiated agreement or a HIPAA BAA, you will not have access to Dropbox Passwords, and will need to contact support to get access.

Monitoring your accounts in Dropbox Passwords helps keep them secure. When you opt into breach monitoring, you'll be notified when an account linked to your email address has been exposed and is at an increased risk of being accessed by someone who shouldn’t have that information.

In the Dropbox Passwords security dashboard, you can view which of your accounts, if any, have been compromised. You can also see other important details such as: the compromised website, breach date, number of people affected, and what data was potentially leaked in the breach. You’ll also be directed to the compromised account’s website to change your password. 

Note: Dropbox Passwords uses zero-knowledge encryption. This means we cannot see the credentials stored in your account.

Not using Dropbox Passwords yet? See how Dropbox helps you store and sync passwords.

How to configure breach monitoring

You can choose to enable or disable breach monitoring at any time.

To enable breach monitoring:

  1. Make sure your account logins have been added to Dropbox Passwords
  2. Open the Dropbox Passwords browser extension.
  3. Click your initials in the top right corner. A dropdown will appear.
  4. In the dropdown, click Security dashboard.
  5. Click Start monitoring. A confirmation message will appear. 
  6. Click OK.  

Note: Only verified email addresses can be monitored. To verify an email address, go to the security dashboard, click Verify next to the email address, and then follow the steps. Email addresses that have already been verified are marked Confirmed

To disable/stop breach monitoring for all accounts:

  1. Open the Dropbox Passwords browser extension.
  2. Click your initials in the top right corner. A dropdown will appear.
  3. In the dropdown, click Security dashboard.
  4. Click Stop monitoring on the right.
  5. Click Stop monitoring.

A confirmation message will appear.

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