The information in this article applies to all Dropbox plans.
Android limits background apps to extend battery life. To change this setting for Dropbox:
Samsung phones have another setting that limits background activity. To change this setting for Dropbox:
If you don’t open the Dropbox app on your phone for a long time, Android revokes its access. This prevents Dropbox from uploading new media. To opt out of this feature permanently:
iOS limits background apps to extend battery life. To change this setting for Dropbox:
Note: You can help prevent this issue if you:
If you use cellular data, your plan may restrict how much data apps can use. To check this setting:
If you still can’t upload photos, make sure you’re not in Low Data Mode. To turn off Low Data Mode:
Note: These settings may look different depending on your carrier.
If you are uploading large amounts of photos or videos, you can turn on the overnight uploads feature to upload your content overnight without interruption.
Learn more about overnight uploads.
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