The information in this article applies to all Dropbox users.
When you delete a file from Dropbox, it's no longer visible in any of the folders you see in your account. However, the file isn’t deleted until after your recovery window.
Your default file recovery period depends on your Dropbox plan:
Learn more about the Dropbox data retention policy.
Note: Files may be deleted before the end of your recovery window if they are part of a data disposition policy.
When you permanently delete a file or folder, it’s no longer visible in any of your folders and you can't recover it.
When you delete a file from a shared folder, any member of the folder can restore the file.
Dropbox uses a secure deletion process to delete data from our servers. Additionally, when a Dropbox storage disk reaches the end of its useful life or is damaged, we follow a decommissioning process designed to physically or logically destroy the disk to the point data can't be recovered. Our third-party service providers also follow secure protection processes for media they control. Not using Dropbox yet? See how Dropbox makes file recovery and history easy.
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If you've tried all options to recover your files and continue to experience issues, you can request file recovery from Dropbox Support. Learn more.
Looking to delete files or folders from your Dropbox? Your files are recoverable for up to 30 days, but can also be permanently deleted. Learn more.
You can remote wipe your Dropbox files if your computer is lost or stolen. Learn how to remote wipe your Dropbox files from your computer
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