How to change your team’s Dropbox subscription

Updated Oct 10, 2023
person icon

This information in this article applies to certain types of admins on Dropbox Professional, Essentials, Standard, Business, Advanced, Business Plus, and Enterprise.

Certain types of admins can change their Dropbox team subscription to a different plan. This is useful if your team's needs have changed. For example, you can change your team’s Dropbox account to multiple individual accounts for personal use.

How to change from Dropbox Standard, Business, Advanced, or Business Plus to another team plan

To change from a team plan to a different team plan:

  1. Log in to dropbox.com with your admin credentials.
  2. Click Admin console in the left sidebar.
  3. Click Billing in the left sidebar.
  4. Click Change plan next to your current Dropbox plan.
    • Note: If you pay by manual invoice, you’ll need to reach out to your account manager or contact support to change your plan.
  5. Select the name of the plan you'd like to change to.
  6. Click Continue.
  7. Click Confirm change.

The change will go into effect on your next renewal.

How to change from a team plan to an individual plan

You can change from Dropbox Standard, Business, Advanced, or Business Plus to individual plans for all team members by cancelling your subscription and disbanding your team. Disbanding your team is permanent and causes team members to lose access to team content. Learn how to disband your team and the consequences of doing so.


If you don’t want to convert your entire team to individual accounts, you can also convert one or some of your team members’ accounts to individual accounts. Learn how to convert a team member’s account to an individual account.

highlighter icon

Note: If you disband your team or convert a team member’s account to an individual account, they’ll automatically be converted to Dropbox Basic. If they’d like to upgrade to a paid plan, they can do so from the Upgrade page.

How to change from Dropbox Enterprise to a different plan

To change from Dropbox Enterprise to a different plan, contact your account manager or Dropbox Support at least 30 days before your renewal date.

Learn more about considerations to keep in mind before downgrading your plan.

Was this article helpful?

We’re sorry to hear that.
Let us know how we can improve.

Thanks for your feedback!
Let us know how this article helped.

Thanks for your feedback!

Community answers

Other ways to get help