The features described in this article are available to customers on Dropbox One.
The dropbox.com send and track workflow operates separately from DocSend standalone plans. For assistance with docsend.com, visit the DocSend help center.
The features described in this article are available to customers on Dropbox One.
The dropbox.com send and track workflow operates separately from DocSend standalone plans. For assistance with docsend.com, visit the DocSend help center.
You can use the send and track workflow, powered by DocSend, to securely share files and receive real-time information on how recipients view and engage with your content.
The following file types are supported in Send and track:
The following file types are only supported for download information, analytics will not be included:
Compressed: .7z, .rar, .zip, .zipx
Text: .rtf, .txt
To send a file with tracking:
Notes:
When you share files through the send and track workflow, you’ll receive daily email notifications that show how many times your files have been viewed. You’ll also be able to see how your shared files were opened and engaged with.
To do this:
From here, you can view which link was used to access your file, when it was viewed, and for how long. You can also click Copy link to the right of a file link to share, edit link names and security settings, or disable file links.
Note: When a viewer is required to use an email address, you’ll also be able to see who viewed your file and for how long.