If you’re seeing an error when trying to share, read on to learn how to resolve it.
Not using Dropbox yet? See how Dropbox helps you effortlessly share files and folders.
If you’re seeing an error when trying to share, read on to learn how to resolve it.
Not using Dropbox yet? See how Dropbox helps you effortlessly share files and folders.
What happened:
You tried to share or unshare a folder that contains a very large number of files.
How to fix it:
If you’re trying to share a folder, follow these steps:
This error only affects the creation of a shared folder and won't affect future invitations to the folder.
If you’re trying to unshare a folder, follow these steps:
What happened:
You sent a lot of invitations in a short period of time. To prevent abuse, there is a limit on how many shared folder invitations you can send in one day.
How to fix it:
If you hit the limit, wait 24 hours before trying to send another invitation.
What happened:
You tried to share with someone who couldn’t be shared with. We’ll let you know how many users you successfully shared with and how many couldn’t be invited. This can be because:
How to fix it:
If you’re on a Dropbox Business team, contact your admin and ask if they can change your team settings.
If the user you’re trying to share with is on a Dropbox Business team, ask them to contact their admin to change these settings.
What happened:
This can happen if:
How to fix it:
Contact the owner of the file or folder to make you an editor. If you’re already an editor, ask them to change the setting that allows editors to invite people.
What happened:
The file you tried to share isn’t in your Dropbox account anymore. This can happen if the file was deleted or removed from Dropbox, by you or by another member of the folder.
How to fix it: